Food & Beverage Assistant

Dalata Hotel Group; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in Belfast is seeking a Food & Beverage Assistant to provide friendly service to guests. You will receive training, develop skills, and enjoy benefits like free meals and a 50% discount on food and beverages. Ideal candidates will have customer service experience, be flexible with hours, and possess good communication skills. Join a team dedicated to service excellence and career growth.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee Assistance Programme

Development Opportunities

Competitive Salary

Qualifications

• Flexibility in working hours as the role includes mornings/evenings & weekends.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.

Responsibilities

• Regular guests are known and greeted accordingly.
• Ensure a good working knowledge of food and wine.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue.
• General cleaning of bar and restaurant.
• Serve guests with food and beverage.

Skills

Customer service

Communication skills

Approachable

Tools

Micros

Job description

Overview

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Job

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.

What You’ll Need

• Flexibility in working hours as the role includes mornings/evenings & weekends
• Previous experience in a high-volume/fast-paced environment
• Fluent English and excellent communication skills
• Micros experience would be preferable
• Experience in a hotel is preferable

About Us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.

Skills

• Customer service
• Communication skills
• Approachable

Benefits

• Competitive Salary