Food and Beverage Supervisor

Chewton Glen Hotel & Spa; Maidenhead; On-site; GBP 32,000 - 38,000; Full time

Job summary

A luxury hotel is looking for an experienced F&B Supervisor to assist the management team in supervising restaurant operations. You will ensure exceptional service, handle guest orders and feedback, and oversee the billing process. Ideal candidates will have a background in hospitality and a passion for delivering excellent service. The role includes a competitive salary, various employee benefits, and opportunities for career development.

Benefits

£32,301 annual salary

£8,000 estimated annual Tronc

29 days of annual leave

Complimentary team meals

Staff accommodation available

Discounts on food & beverage

Qualifications

• Experience in a supervisory role in F&B settings.
• Ability to handle guest requests and feedback professionally.

Responsibilities

• Assist restaurant management in organizing operations.
• Ensure a professional service at all times.
• Take food orders and oversee billing processes.
• Ensure guest satisfaction and manage your station.

Job description

Cliveden House

Cliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.

What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.

F&B Supervisor

To assist the Restaurant Manager and the Assistant Restaurant Manager in the organisation and supervision of the Astor Grill Restaurant and Spa Kitchen areas.

• To show confidence and welcome, sit and take food orders from guests
• To take ownership and ensure that the billing procedure is thorough, correct and signed at completion of each meal
• To collate information and feedback while attending all staff briefings before each service
• Ownership and overall responsibility of the running of your station or private function
• To be confident that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager;
• To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested; and
• To ensure that all guests' wishes are met so far as is reasonably possible, showing passion and pride for the hotel.

What’s in it for you?

• £32,301 annual salary (Full time - 48 hours)
• £8,000 estimated annual Tronc (non-contractual)
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Uniform provided
• Staff accommodation available if required
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Discounts on spa treatments and products
• Special gifts based on length of service
• Recommend-a-friend bonus scheme.
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• Excellent Training and Career Development opportunities
• …and so much more.

If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!