FOH Team Member - Carluccio's - Colchester

Carluccio's - Boparan Restaurant Group; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Italian restaurant chain in Colchester is seeking a vibrant Front of House Team Member to provide exceptional service and create memorable experiences for guests. You will manage seating, take orders, and collaborate with team members to ensure a smooth dining experience. The role includes a flexible working schedule and employee discounts, offering an exciting opportunity for growth in the hospitality industry.

Benefits

Extra £2 per hour with Tronc system

50% off your total bill for you and friends

Exclusive discounts through BRG Spark App

20% off at Carluccio's retail shop

Access to advanced pay

Referral bonus scheme

Career development opportunities

Flexible working opportunities

Qualifications

• Passion for hospitality and providing exceptional guest experiences.
• Ability to manage reservations and handle payments.
• Willingness to work flexible hours.

Responsibilities

• Welcome guests and manage seating arrangements.
• Take orders and ensure dishes meet high standards.
• Maintain cleanliness and ambiance of the dining area.

Skills

Customer service

Team collaboration

Communication

Job description

Overview

Join the Heart of Hospitality as a Front of House Team Member at Carluccio's!

About Us: At Carluccio's, we don't just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we're looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role

As a Front of House Team Member at Carluccio's, you\'ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here?s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they\'re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest\'s meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s in it for You

We\'re not just offering a job; we\'re offering a career full of excitement and growth:

• An extra of £2 (minimum) per hour with our Tronc system.
• 9-5 working schedule
• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favorites: Enjoy 20% off at Carluccio's retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that\'s as dynamic as you are. If you\'re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio\'s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!