Floor Manager

B&M Retail; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Floor Manager for its Cardiff store. You will support the Store Management team, ensuring high standards and exceptional customer service. Applicants should have experience in managing teams within retail or hospitality and possess strong leadership skills. This role offers a competitive salary, bonuses, and numerous benefits, including a clear path for career progression. Join a rapidly growing retailer committed to employee development.

Benefits

Competitive salary

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Clear career path with progression opportunities

Exclusive colleague perks & wellbeing support

Qualifications

• Experience managing a team in retail or hospitality.
• Strong leadership and organizational skills.
• Hands-on approach with a flexible attitude.

Responsibilities

• Support the Store Management team in operations.
• Motivate your team to achieve sales targets.
• Ensure store meets all legal and safety standards.
• Drive KPIs and manage performance.
• Contribute to a positive store culture.

Skills

Leadership

Communication

Organisational skills

Flexibility

Problem-solving

Job description

Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Western Avenue Retail Park, Cardiff store team!

As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.

The Key Responsibilities

• Deliver excellent service and maintain strong visual and operational standards
• Support, develop and motivate your team to hit sales and performance targets
• Ensure the store meets all legal, safety, and operational requirements
• Drive KPIs and manage performance effectively
• Contribute to a positive, high-performing store culture

What We’re Looking For

• Experience managing a team in retail or hospitality
• Strong leadership, communication and organisational skills
• A hands‑on approach with a flexible, ‘can do’ attitude
• Ability to think on your feet and make confident decisions
• Passion for retail and delivering great service

Why join B&M?

We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people‑first approach – making this the perfect time to join us and help shape the future of B&M!

We're one of the UK's fastest‑growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.

• Competitive salary + bonus potential
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Clear career path with real progression opportunities
• Exclusive colleague perks & wellbeing support

Ready to take the next step in your retail career?

Apply now and join the B&M journey!

B&M is an equal opportunity employer. We’re committed to creating an inclusive and diverse workplace.