Floating Support Worker - Domestic Abuse

Morgan Hunt UK Ltd; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An organization supporting women in Birmingham is seeking a dedicated Caseworker to provide holistic, person-centred support. The role involves building trusted relationships, advocating for women's needs, and contributing to community activities. Ideal candidates will be compassionate, organized, and resilient problem-solvers, embracing opportunities to make a meaningful impact in women's lives every day.

Benefits

Supportive, values-driven team

Meaningful difference in women's lives

Qualifications

• Strong communication skills to listen deeply and advocate.
• Ability to build trust with diverse women.
• Resilience in problem-solving and de-escalating situations.
• Organised with attention to detail in record-keeping.

Responsibilities

• Provide holistic, person-centred support to women.
• Build tailored support plans using Women's Risk and Needs Assessment.
• Advocate for women at multi-agency meetings.
• Keep accurate, high-quality records for continuity of care.
• Participate in community activities and fundraising.

Job description

Join Our Team as a Caseworker

We believe in creating a world where women and girls are safe, free, valued, and empowered members of society. We are looking for a compassionate, dedicated Caseworker to join our team and walk alongside women on their journey towards stability, safety, and independence.

About the Role

As a Caseworker, you'll provide holistic, person-centred support to women with complex needs. This role is about so much more than meeting targets - it's about empowering women to make positive changes, advocating for their needs, and ensuring they never feel like "just a number."

You will:

• Build trusted relationships with women, creating tailored support plans using the Women's Risk and Needs Assessment (WRNA).
• Empower women to overcome challenges by connecting them with services, resources, and opportunities.
• Advocate for women at multi-agency meetings (such as MARAC and safeguarding case conferences).
• Keep accurate, high-quality records so colleagues can step in seamlessly when needed.
• Actively contribute to the community by welcoming women into the centre, supporting colleagues, and engaging in activities, fundraising, and events.
• Take part in reception/Drop-In/Charity Shop duties once a week, ensuring all visitors receive a warm welcome.

About You

We're looking for someone who is:

• Compassionate, respectful and able to build trust with women from all walks of life.
• A strong communicator, able to listen deeply and advocate fiercely.
• Resilient and creative in problem-solving, with the ability to de-escalate challenging situations.
• Organised, with attention to detail in record-keeping and reporting.
• A team player - supportive, collaborative, and willing to step in to help colleagues.
• Open to learning, reflecting, and growing - personally and professionally.

Why Work With Us?

• Be part of a supportive, values-driven team where we are one team and celebrate each other's successes.
• Work in an organisation that truly listens to staff and the women we support.
• Have the opportunity to make a meaningful difference in women's lives every single day.

Location

Based at our centre in Balsall Heath, Birmingham with outreach work across Birmingham.

Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.