Fleet Delivery Administration Apprentice

South Western News UK; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading rail company is looking for an enthusiastic individual to join as an Apprentice Clerical Assistant. This position offers hands-on experience in a dynamic environment, providing essential administrative support to the Fleet Delivery team. Ideal candidates will have a keen attitude towards teamwork and attention to detail. Benefits include free travel on SWR services and comprehensive training.

Benefits

Free duty and leisure travel on SWR services

Discounts on other train services

Excellent pension scheme

Qualifications

• Good working knowledge of IT systems.
• A positive attitude and shows initiative.
• Demonstrates flexibility and attention to detail.

Responsibilities

• Provide clerical and administrative support to the Fleet Delivery team.
• Schedule and coordinate meetings.
• Attend meetings and take minutes.

Skills

IT systems knowledge

Team player

Attention to detail

Confidentiality

Collaborative working

Education

Predicted or achieved Grade C/4 in English and Maths

Tools

Microsoft Word

Excel

Outlook

Job description

Please note you will need to be aged 16–18 on 1 September 2026 to be considered for this opportunity.

About the job

The purposes of the Apprenticeship programme is to allow the apprentice to develop their knowledge, understanding and skills in a range of administrative activities and specialisms.

We are looking for an enthusiastic and well-organised individual to join our Engineering (Fleet Delivery) team as an Apprentice Clerical Assistant. This is an exciting opportunity to gain hands-on experience in a dynamic environment, offering support to a crucial department within our organisation.

Your main responsibilities

• Provide day-to-day clerical and administrative support to the Fleet Delivery team.
• Schedule and coordinate meetings, manage the teams\' diaries and emails.
• Attend meetings and take notes, minutes and actions.
• Assist with document management, electronic filing systems and data entry tasks.
• Support internal communication by liaising with team members and other departments.
• Respond to routine enquiries and provide accurate information to colleagues.

You\'ll need to have

• Good working knowledge of a range of IT systems and packages especially with Microsoft Word, Excel, Outlook
• A positive team player who has a ‘can-do\' attitude and shows initiative
• Attention to detail and accuracy
• Ability to maintain a high level of confidentiality
• Ability to work collaboratively within a diverse team and treat all colleagues with dignity and respect.
• The capacity to ensure a high degree of accuracy and quality, whilst adhering to procedure.
• Demonstrates flexibility in approach to the job to ensure that duties are properly performed and to meet the operational demands of the business

Desirable

• Predicted or achieved Grade C/4 or above in English and Maths, or Level 2 Functional Skills.
• A desire to pursue a career in the railway industry.
• Flexibility – this apprenticeship may involve early or late shifts and travel to other areas on our network.
• Excellent communication, with the ability to motivate and inspire a team.
• Proactive and adaptable approach to problem-solving, with a keen eye for detail.
• Willingness to undergo training and development to enhance skills and knowledge in the role.
• A dedication to upholding the company\'s values and delivering exceptional service.

About the location

South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone\'s throw from the River Thames and a 10 minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.

Working pattern

Working an average of 37 hours per week over 5 days

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/