First Line Manager

Thorn Baker Recruitment; Annesley Woodhouse; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable recruitment agency is seeking a First Line Manager based in Annesley Woodhouse. The role involves managing team performance, driving operational improvements, and ensuring compliance with health and safety standards. The ideal candidate will have proven experience in team management and effective communication skills. The position offers a competitive salary and comprehensive benefits including pension and life insurance.

Benefits

Competitive salary

21 days annual leave plus bank holidays

Company pension scheme

Qualifications

• Experience managing all aspects of a team.
• Proven skills in operational process improvement.
• Experience in planning resource requirements effectively.

Responsibilities

• Attain and exceed service level agreement targets.
• Implement operational process improvements.
• Manage recruitment and induction of new staff.

Skills

Team management

Operational process improvement

Effective planning

Positive attitude

Performance management

Effective communication

Job description

Department: Warehouse

Contract type: Permanent

Hours of work: 40 hrs per week, any 5 days out of 7, rotating work patterns of 06:00-14:00/14:00-22:00

Based at: Annesley, Nottinghamshire, NG15 0DJ.

First Line Manager

We recognise that our employees are pivotal to our ongoing success and the future of our business. We offer a competitive & comprehensive benefits package which includes:

Competitive Salary (DOE).

21 days Annual Leave plus bank holidays.

Enhanced holiday entitlement to reward company service.

Company Pension Scheme (applicable after completing probationary period).

Life Insurance.

Free on-site parking.

Key Areas of responsibility

• Attain/Exceed Service Level Agreement targets/KPIs
• Implement, drive operational process improvement seeking/providing solutions to issues
• Plan resource requirements effectively for short term and long-term periods
• Manage any increase in Cost Per Unit (CPU) reacting quickly and applying corrective measures if needed
• Manage recruitment of additional staff required, inducting them effectively into the business, managing their performance throughout the probation period
• Manage the performance of team and individuals in all areas, including training and development and achievement of the level of standards required of their post
• Manage any conduct, performance, absence issues using the correct procedure seeking support and guidance as necessary
• Manage all aspects of H&S ensuring all staff members comply with the H&S policy and standards developing a culture of safety first
• Use effective communication skills/styles and methods ensuring all staffed are knowledgeable of the business, understand company vision, strategy and their role within that

Skills/experience required

• Manage all aspects of a team
• Proven experience of operational process improvement skills
• Effective planning of resource requirements
• Has a positive can Do attitude
• Proven experience of Performance Management at team & individual level
• Knowledge of/proven experience of the use of effective communication skills, including different styles and methods to ensure all staff are well informed motivated and perform to high standards
• Proven experience of managing staff in line with performance, disciplinary and absence policies

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