First Line IT Support Specialist. Job in Hamilton Education & Training Jobs

Hamilton College; Hamilton; On-site; GBP 24,000 - 28,000; Full time

Job summary

An independent school in Scotland is looking for an IT Support professional to provide first-line assistance and support for IT and AV systems. The role includes managing user accounts, supporting software, and assisting with events. Full-time hours are required, with some flexibility for overtime. Applicants should be passionate about IT and willing to join the PVG scheme.

Qualifications

• Must be an existing member of the PVG Scheme or willing to join.
• Prove right to work in the UK.
• Two satisfactory references required.

Responsibilities

• Provide 1st line IT support.
• Manage users/computers in Active Directory.
• Support daily assemblies and events.
• Lead team of pupils for AV support.

Skills

Team player

Good work ethic

IT troubleshooting

AV support

Tools

Active Directory

Microsoft 365

SCCM

InTune

Job description

Overview

Hamilton College is a non-denominational Christian Independent School for children and young people from the ages of 2-18. The school encompasses Nursery, Junior and Senior levels generating a truly family atmosphere for the individual as they journey through the school. Christian values underpin everything we aim to do in the school.

Role

We are seeking an enthusiastic professional who will support the work of the IT Support Department within Hamilton College. We seek someone who is dependable, a team player, has a good work ethic and can support pupils and colleagues and work with external agencies to provide an efficient and quality IT and AV support service. We welcome applications from applicants who are passionate about IT and who mirror the values of our school in all they do.

Responsibilities

• Provide 1st line support for all users
• Support of all IT and AV hardware/software, including desktops, laptops, Chromebooks, iPads, printers and more
• Management of users/computers in Active Directory, SCCM and InTune
• Support for internal and SQA exams and assessments
• Support of systems and services, predominantly Microsoft 365
• Support for daily assemblies and events
• AV Support for out of hours events and external lets (overtime available for lets)
• Project work

Dimensions of the Job

• Provide support to a customer base of approx. 100 staff and 450 pupils.
• All users and assets are on a single site so no requirement to travel unless for off-site meetings/training.
• No line-management responsibility but will be required to lead a team of pupils providing assistance with AV support.
• No budget responsibilities.
• This role is 5-days a week on-site, with some opportunities for overtime to support lets
• There will also be opportunities to assist other areas of school life if demands allow (marketing, video/photography, school trips, etc.)

Hours

Full Time (including school holidays) 37 Hours/week

08:00 - 16:15 Mon-Thurs, with 45min lunch

08:00 - 15:45 Fri, with 45min lunch

Occasional evening and weekend working will be required.

Requirements

The successful applicant must either be an existing member of the PVG Scheme or be prepared to join this scheme and prove their right to work in the UK before commencement of employment. An offer of employment will be subject to two satisfactory references and a clean report from Disclosure Scotland PVG Scheme.

Application details

Application deadline: 12 September 2025

Interviews expected to take place 18 September 2025

Start date: 30 September or as soon as possible thereafter

Salary: will be dependent on skills and experience for this junior position within the IT Team.

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