Fire Safety Consultancy Admin Specialist

CPS Group; Caerphilly; On-site; GBP 25,000; Full time

Job summary

A leading consultancy in fire safety is seeking an Admin Assistant to provide comprehensive administrative support. In this role, you will coordinate projects, manage client communications, and assist with training and invoicing. The ideal candidate will possess strong organisational and multitasking skills, coupled with effective communication abilities. Competitive salary of £24,375 per annum along with private medical insurance and a company pension scheme are offered. This position is ideal for someone looking to excel in a dynamic environment focused on safety and quality.

Benefits

Private medical insurance

Company pension scheme

Wellbeing and reward programme

Enhanced sick pay

Qualifications

• Confident user of Microsoft Office and comfortable learning bespoke systems.
• Strong organisational and multitasking skills with excellent attention to detail.
• Ability to prioritise workload and remain calm under pressure.
• Professional and customer-focused approach with clear communication skills.

Responsibilities

• Coordinate consultancy projects, including fire safety assessments and client appointments.
• Communicate effectively with clients and internal teams for seamless service delivery.
• Manage incoming enquiries, schedule work using internal systems, and issue documentation.
• Support planning and delivery of training sessions with trainers and attendees.
• Monitor shared inboxes, handle telephone queries, and maintain accurate records.
• Liaise with subcontractors to organise site visits and ensure paperwork is in place.
• Assist with invoicing, reporting, and administrative duties to support the Consultancy function.
• Identify opportunities to enhance efficiency and customer satisfaction across processes.

Skills

Microsoft Office

Organisational skills

Multitasking skills

Communication skills

Interpersonal skills

Job description

A leading consultancy in fire safety is seeking an Admin Assistant to provide comprehensive administrative support. In this role, you will coordinate projects, manage client communications, and assist with training and invoicing. The ideal candidate will possess strong organisational and multitasking skills, coupled with effective communication abilities. Competitive salary of £24,375 per annum along with private medical insurance and a company pension scheme are offered. This position is ideal for someone looking to excel in a dynamic environment focused on safety and quality.