Field Service Technician - Bohemia, NY

Mazak Corporation; St Leonards; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll play a crucial role in installing and maintaining cutting-edge CNC Lathes and Machining Centers. This position offers the opportunity to travel and engage directly with customers, ensuring their machines operate at peak performance. You'll be responsible for diagnosing issues, training clients, and documenting your work, all while contributing to a safe and healthy work environment. If you have a passion for technology and enjoy problem-solving, this role is perfect for you.

Qualifications

• 2 years of technical training in electronics or mechanical assembly required.
• 1-3 years of field service experience preferred.

Responsibilities

• Install and calibrate CNC machines at customer sites.
• Diagnose and repair mechanical and electrical issues on-site.
• Train customers on machine functions and features.

Skills

Engineering Drawings Interpretation

PLC Understanding

HYD/Pneumatic Circuits

General Computer Skills

Problem Solving

Writing and Reporting Skills

People Skills

Education

2-Year Technical Training

High School Diploma

Tools

Test Equipment

Job description

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Bohemia, NY area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees


• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.


• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.


• Test operation of machines and accessories after completing installation or repair


• Train customers on functions of the machines


• Learn new machines features and accessories as they become available


• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed


• Travel is required. Assignments will require overnight or multiple night stay.


• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly


• 1-3 years of experience in Field Service


• High School Diploma

Skills:

• Read/understand engineering drawings


• Ability to work on own or in group while completing necessary tasks


• Ability to understand PLC


• HYD/Pneumatic circuits


• General computer skills


• Ability to lift up to 50lbs on a repetitive daily basis.


• Heavier lifting in excess of 50lbs on periodic basis


• Ability to problem solve depending on situation.


• Sound writing and reporting skills.


• Strong people skills.

If interested please e-mail your resume to [e-mail].

EEO-M/F/D/V