Field Service Tech III

Manitowoc; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading lifting solutions company is seeking a Tower Field Service Technician to support Potain customers across the UK. In this role, you will provide field-based service for Manitowoc tower crane products, ensuring high-quality after-sales support. Responsibilities include fast and effective service delivery and the supervision of customer resourced erections and dismantles as needed. Bring your technical judgment to make the right commercial decisions while maintaining excellent customer relations.

Qualifications

• Field-based service support for Manitowoc tower crane products in the UK.
• Judgement in making technical and commercial decisions required.
• Providing high quality after sales support.

Responsibilities

• Provide field-based service support for all Manitowoc tower crane products within the UK.
• Deliver high quality after sales support using your judgment.
• Produce fast and effective service and maintenance in line with product requirements.
• Supervise MTW/Customer resourced erections/dismantles and parts if required.

Job description

Manitowoc, international leader in providing premium lifting solutions with Potain and Grove brands, is looking for its UK team based in Buckingham for a Tower Field Service Technician to support our Potain customers.

Main activities in this Role

• To provide field-based service support for all Manitowoc tower crane products within the UK.
• Be responsible for providing Customers with high quality after sales support, using your judgement in making the correct technical and commercial decisions.
• Produce fast and effective service and maintenance in line with the product requirements.
• Provide if required supervision to MTW/Customer resourced erections/dismantles and parts.

To be successful in this Role

• To provide field-based service support for all Manitowoc tower crane products within the UK.
• Be responsible for providing Customers with high quality after sales support, using your judgement in making the correct technical and commercial decisions.
• Produce fast and effective service and maintenance in line with the product requirements.
• Provide if required supervision to MTW/Customer resourced erections/dismantles and parts.