Field Service Team Leader

Pioneer Selection Ltd; Buckley; On-site; GBP 38,000 - 40,000; Full time

Job summary

A market-leading materials handling business is seeking a Field Service Team Leader in North Wales. In this role, you will oversee a team of engineers in maintaining and repairing Forklift Trucks and MHE equipment. Prior experience in engineering and a recognized qualification are essential. The position offers comprehensive training, company benefits including a van & fuel card, and opportunities for career advancement. Autonomy in decision-making and a supportive management team are included.

Benefits

Comprehensive training and development programme

Company van & fuel card

Door-to-door pay and regular overtime

Company pension scheme

Tools and uniform provided

Opportunities for leadership advancement

Qualifications

• Proven engineering experience in relevant fields.
• Strong understanding of technical systems.
• Experience mentoring or supervising engineering staff.

Responsibilities

• Oversee and support a team of field service engineers.
• Ensure efficient service delivery and high customer satisfaction.
• Balance hands-on technical work with team coordination.

Skills

Engineering background with FLT, Mobile Plant, HGV, or Industrial Vehicle experience

Technical skills in Electrical, Mechanical, and Hydraulic systems

Leadership, supervisory, or mentoring experience

Full UK Driving Licence

Education

Recognised engineering qualification (NVQ Level 3, City & Guilds or equivalent)

Job description

Field Service Team Leader

Salary: £38,000 - £40,000 (OTE = £45,000)

Location: North Wales

Hours: Monday to Friday - 40 Hour Week

Currently representing a market‑leading materials handling business that is looking to appoint an experienced Field Service Team Leader to oversee and support a team of field service engineers responsible for the maintenance and repair of Forklift Trucks and other MHE equipment across customer sites.

As a Field Service Team Leader, you'll lead by example‑balancing hands‑on technical work with your designated clients alongside team coordination. Team leader priorities will be ensuring efficient service delivery, mentoring engineers, and maintaining high standards of customer satisfaction. You'll enjoy autonomy in your role with the support of a strong technical management team and continued manufacturer training.

Key Requirements of the Field Service Team Leader :

• Proven engineering background with FLT, Mobile Plant, HGV, or Industrial Vehicle experience.
• Strong technical skills in Electrical, Mechanical, and Hydraulic systems.
• Recognised engineering qualification (NVQ Level 3, City & Guilds or equivalent).
• Previous leadership, supervisory, or mentoring experience in an engineering role.
• Full UK Driving Licence is essential.

The Field Service Team Leader will benefit from :

• Comprehensive training and development programme.
• Company van & fuel card.
• Door-to-door pay and regular overtime available.
• Company pension scheme.
• Tools and uniform provided.
• Opportunity to step into a leadership position within a stable and expanding business.

If you are interested in this position and believe you have the right blend of technical ability and leadership skills, please click apply below or contact Matthew Lye at Pioneer Selection for further information.

As a registered candidate with Pioneer Selection Ltd, you are automatically eligible for our referral scheme - receive £250 for every candidate you recommend who we successfully place in permanent employment (T&Cs apply).