Field Service Manager

TRS Consulting Services Limited; Leicester Forest East; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading technology provider in Leicester is looking for an experienced Field Service Manager. The role involves managing a team of engineers and developing strong relationships with key customers while ensuring KPI delivery. Candidates should have experience in high-value capital equipment sectors and possess strong commercial skills. This position offers a competitive salary and excellent benefits package.

Benefits

Car / Car Allowance

Pension

Healthcare

Excellent Benefits Package

Qualifications

• Experience working as a Field Service Manager, Regional Service Manager, or Team Leader.
• Experience managing teams in high technology capital equipment sectors.
• Strong commercial skills and ability to foster key customer relationships.

Responsibilities

• Manage a team of Field Service Engineers.
• Build and nurture relationships with key customers.
• Oversee KPI delivery and ensure customer satisfaction.
• Achieve financial delivery within set budgets.

Skills

Experience managing Service Engineers

Commercial skills

Key relationship building

Team support and motivation

Job description

Field Service Manager, Imaging Systems

Leicester

• Basic Salary £60,000 to £70,000
• Car / Car Allowance
• Pension
• Healthcare
• Excellent Benefits Package

An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from any high value capital equipment sector to join a global technology giant in the Imaging Systems marketplace.

The Company

• Well respected supplier of sophisticated imaging systems
• Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
• Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people

The Role

This market leader now seeks to recruit a commercially astute Field Service Manager. The successful applicant will be responsible for:

• Managing a team of Field Service Engineers
• Building and nurturing all relationships with key customers
• Regularly attending meetings and providing customer care
• Ensuring the delivery of KPI's set out in SLA's, including resource utilisation, PPM delivery, team and customer satisfaction
• Financial delivery within set budgets

Your Background

To apply you should be able to demonstrate:

• Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
• Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
• Commercial skills and business flair
• The ability to foster key relationships with customers
• The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest 'cutting edge' solutions in systems technology

This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.