Field Service Engineer - South Wales and Gloucester

Crown Equipment Corporation; Gloucester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading manufacturer of electric lift trucks seeks a service technician to carry out repairs and maintenance on equipment at customer sites throughout the UK. Responsibilities include ensuring equipment safety, completing documentation accurately, and monitoring van stock. Candidates should possess a full UK Driving Licence, proficiency in fault finding, and strong organizational and communication skills. This full-time position offers company benefits, including a vehicle and pension plan.

Benefits

Company van plus fuel card

Company pension plan

25 days annual leave plus bank holidays

Excellent discount scheme

Employee assistance programme

Qualifications

• Must hold full UK Driving Licence.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.

Responsibilities

• Carry out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately complete job sheets and timesheets.
• Take responsibility for all equipment and tooling.

Skills

Mechanical Engineering

Electrical Engineering

Hydraulics

Proficient in fault finding and repair

Excellent organizational skills

Clear communication skills

Education

GCSE grade C in English and Maths

Job description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures. The role will involve working to a planned schedule of service and maintenance jobs at our client's premises. To ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.

Responsibilities

• Carry out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• Take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• Work to strict planned schedules and deadlines.

To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.

Technical Areas

• Mechanical Engineering
• Electrical Engineering
• Hydraulics

Person Specification – Essential Skills

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi-task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Crown’s brand promise is: “Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.” Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make. Crown's headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Working Hours and Conditions

• Monday to Friday – 08:00 am to 16:30 pm with 30 minutes unpaid for lunch.
• Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
• Holidays: 25 days holiday.
• Pension: Company pension plan.

Benefits

• Company van plus fuel card – private use of company vehicle (subject to tax regulations).
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Door to door payment.
• Support with tooling.
• Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
• Employee assistance programme.