Field Service Engineer (Forklift Trucks)

Alexander James Recruiting Ltd.; Basingstoke; On-site; GBP 34,000; Full time

Job summary

An established industry player seeks a dedicated field-based forklift service engineer to join their team. This exciting role involves servicing clients in the Basingstoke area while providing exceptional customer service. The company offers a competitive salary, overtime opportunities, and a range of benefits including a company van and paid travel. As a leader in the material handling sector, this organization is committed to growth and innovation, making it a fantastic opportunity for those looking to advance their careers in engineering.

Benefits

Company van

Paid door to door

Monthly broadband contribution

26 days holiday + statutory

Overtime paid time and a half

Annual bonus up to 5%

Qualifications

• Experience in servicing forklifts or related machinery.
• Ability to work independently and demonstrate initiative.

Responsibilities

• Servicing clients around Basingstoke and ensuring excellent customer service.
• Installing aftermarket parts and supporting teams nationally.

Skills

Forklift truck experience

Customer service skills

Self-motivation

Job description

Alexander James Recruiting is currently working with a leading material handling manufacturer who are looking to recruit a new field-based forklift service engineer to service their client base around Basingstoke. With a competitive salary & overtime opportunity plus numerous other benefits, this is a great opportunity for an experienced engineer interested in a new role.

Responsibilities

• Servicing a client based around the Basingstoke area
• Supporting with PDIs and installing aftermarket parts at the customer’s request
• Travelling nationally and supporting teams across England & Wales when required
• Ensuring excellent customer service and representing the company in the right way when servicing & repairing forklifts & other equipment
• Reporting to the Regional Service Manager

Requirements

The company have a preference for an individual from a forklift truck background, but this is not essential. The company is open to considering candidates from other backgrounds including plant, powered access, automotive/commercial vehicles or cranes. You will be able to work well on your own with your own initiative and have good customer-facing skills. Ultimately, the company are after an individual with the right attitude and work ethic. In terms of location, you can be based anywhere around Basingstoke.

Benefits

• Competitive salary - up to £34k (dependant on experience)
• Overtime paid time and a half
• Up to 5% annual bonus
• Company van
• Paid door to door
• Monthly contribution to home broadband
• 26 days holiday + statutory

The Company

The company is an international manufacturer of forklift trucks, thus operating in the material handling industry. Part of a wider group, they’re also involved in supplying various other types of warehouse equipment and are one the most well-known brands within the material sector, being a true market leader. Having obtained consistent growth for the last 30 years, they’re expecting this to continue and are therefore looking to bring in new engineers to service the consistently expanding client base.