Field Service Engineer

Premier Technical Recruitment; Watford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A well-established engineering company is seeking a Field Service Engineer to join their team. The role involves installing and maintaining automated laboratory equipment, providing technical support, and engaging with clients in the Watford / North London region. Candidates must have a relevant ONC level qualification and 3+ years of experience in a similar environment. A full UK driving licence is essential. Competitive salary with car and additional benefits offered.

Benefits

Car allowance

Exceptional benefits

Call out allowance up to £7500

Expenses covered

Qualifications

• 3+ years of experience in a service or maintenance environment, preferably with lab or medical equipment.
• Full UK driving licence required.
• Strong communication skills are essential.

Responsibilities

• Install and maintain automated laboratory equipment.
• Provide technical support to clients in hospitals and laboratories.
• Manage vehicle stock inventory effectively.
• Attend training courses to maintain service knowledge.

Skills

Customer service skills

Technical support

Communication

Education

ONC level or above in Electrical/Electronic Engineering

Job description

Overview

Field Service Engineer

Home based - Watford / North London / Essex and surrounding region

£40k + car + exceptional benefits + call out allowance of up to £7500 + expenses

About the Role

Our globally renowned and respected client has been established for 60 years and specialise in the design, manufacture and support of bespoke in vitro diagnostic solutions for supply throughout the world. They are seeking an experienced and self-motivated multi skilled Field Service Engineer to complement their professional team and provide the highest levels of technical customer service and satisfaction in the Installation, Service, Repair and Technical Support of a range of automated laboratory equipment associated with Clinical and Industrial markets in the Watford / North London region of the UK.

Responsibilities

• Install, perform Planned Preventative Service, undertake Reactive Repair and provide Technical Support for a portfolio of automated laboratory equipment.
• Engage with customers in hospitals, laboratories and with blue chip FMCG clients; manage vehicle stock inventory efficiently and within guidelines.
• Ensure activities are completed on time and to the highest levels of accuracy with supporting documentation submitted in accordance with engineering and service department requirements.
• Attend initial in-house training and any additional training courses to maintain knowledge levels and ensure high levels of service.
• Keep informed of industry developments and technology advances relevant to the role.
• Assist with project work when required to achieve deadlines and provide on-call customer support as part of the Service Team rota.
• Understand and comply with all relevant company policies and applicable industry regulations and legislation (including Health & Safety at Work); follow SSOW on site.

Qualifications & Requirements

• Essentially live in or around the Oxford area; hold a full UK driving licence.
• Qualified to at least ONC level or above in a relevant Electrical / Electronic Engineering discipline.
• Demonstrated 3 or more years of experience in a comparable service or maintenance environment (lab or medical equipment experience is advantageous).
• Excellent communication and customer service skills at all levels.

How to Apply

Contact the Service Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.