Field Service Engineer

RE Group; Shrewsbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established engineering services company is seeking a Field Service Technician to support their growth. The role demands a proactive individual with previous experience in field service and excellent communication skills. Responsibilities include servicing, maintenance, and site surveys, ensuring customer satisfaction, and maintaining high safety and quality standards. A valid driving license is essential. This is a full-time, permanent position with a commitment to continuous improvement and professional development.

Qualifications

• Previous experience in a similar field service or maintenance role.
• Good level of IT skills, including Microsoft Office.
• Professional, customer-focused approach with excellent communication skills.
• Proactive attitude with ability to work independently.
• Commitment to health & safety, quality, and continuous improvement.

Responsibilities

• Carry out service, maintenance, and site surveys according to standards.
• Represent the company ensuring customer satisfaction.
• Complete work to required quality and safety standards.
• Maintain tools, equipment, and work areas to a high standard of tidiness.
• Continuously update skills and knowledge to support effective work.

Skills

Field service experience

Good IT skills (Microsoft Office)

Customer-focused approach

Excellent communication skills

Proactive attitude

Commitment to safety and quality

Job description

Job Description

Our client, a well-established and growing business within the engineering and facilities services sector, are looking for someone based on the M25 corridor around Kent and Essex, has an exciting new opportunity for a Field Service Technician to join their team on a full-time, permanent basis due to continued business growth and increased demand.

Please note; A driving licence is essential for this role.

The successful Field Service Technician should have:

• Previous experience in a similar field service or maintenance role
• Good level off IT skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
• A professional, customer-focused approach with excellent communication skills
• A proactive attitude with the ability to take ownership and work independently
• A commitment to health & safety, quality, and continuous improvement

In this role, the Field Service Technician will be responsible for:

• Carrying out service, maintenance, and site surveys in line with company standards
• Representing the company as a professional ambassador, ensuring customer satisfaction
• Completing work to the required quality and safety standards, following instructions provided
• Maintaining tools, equipment, and work areas to a high standard of tidiness and care
• Continuously updating skills and knowledge to support effective...