Field Service Engineer

Meridian Business Support; Leeds; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading supplier of safety equipment based in Leeds is seeking a Field Service Engineer to perform maintenance and servicing of safety equipment, primarily focused on gas detection systems. Candidates should have a minimum of 2 years' experience and excellent customer service skills. The role offers a salary ranging from £30,000 to £35,000 with additional benefits, including training and development opportunities.

Benefits

Comprehensive Training and Development

Career Progression

Health Cash Plan

Employee Assistance Programme

Life Assurance

Workplace Pension Scheme

Qualifications

• Minimum of 2 years’ proven experience as a Field Service Engineer or Technician.
• Background in utilities, engineering, or construction preferred.
• Experience in fault-finding and effective decision-making.

Responsibilities

• Service and maintenance of safety equipment and gas detection systems.
• Set up and commissioning new gas detection systems.
• Build trust-based relationships with clients and identify additional needs.

Skills

Excellent customer service abilities

Strong interpersonal skills

Self-motivated and proactive

Clear communicator

Strong time management skills

Job description

Overview

Are you ready to elevate your career with one of the UK’s leading suppliers of confined space and safety equipment? We are recruiting for a Field Service Engineer to join this dynamic External Service team. This role promises not only professional growth but also the satisfaction of contributing to the safety and compliance of client operations nationwide. You will be provided with a fully equipped van.

Why Choose This Company?

• Comprehensive Training and Development: Ongoing product training, both in-house and from leading suppliers, plus sales and safety training to support company objectives.
• Career Progression: As the team expands, so do your career opportunities. The company is committed to fostering internal talent and promoting from within.
• Competitive Compensation and Benefits: Includes a competitive salary, 25 days holiday per annum plus bank holidays, Health Cash Plan, Employee Assistance Programme, Life Assurance, and a Workplace Pension Scheme.
• Work-Life Balance: Standard hours are 08.30 – 17.00 Monday to Thursday and 08.00 – 16.30 on Fridays, with a flexible approach to accommodate client and business needs. No shift work, no weekends.

Role Objective

As a Field Service Engineer, you will service and maintain a diverse range of personal safety equipment and fixed gas detection systems, ensuring compliance, reliability, and user confidence across client sites.

Responsibilities

• Service and maintenance of portable gas detectors, SCBA, Escape Breathing apparatus, and fall arrest and lifting equipment.
• Set up and commissioning of new gas detection systems.
• Build trust-based relationships with clients and identify additional safety equipment needs.
• Ensure customer satisfaction to drive repeat business.
• Complete all relevant paperwork and update the CRM database.
• Provide vital data for management reporting and support the workshop as needed.

Ideal Candidate

Experience

• Minimum of 2 years’ proven engineering experience as a Field Service Engineer or a Static Engineer/Technician, ideally within the safety equipment industry.
• Background in utilities, engineering, or construction sectors preferred.
• Knowledge of fixed gas detection systems is desirable but not essential.
• Demonstrated experience in fault-finding and effective decision-making.

Skills & Attributes

• Excellent customer service abilities with strong interpersonal skills to work with customers on their company premises.
• Capable of working independently and collaboratively within a team.
• Self-motivated, proactive, and able to take initiative.
• Clear and confident communicator, both verbally and in writing.
• Results-driven, dynamic, and enthusiastic.
• Strong time management and prioritisation skills, with the ability to multitask effectively.
• Positive and adaptable attitude, comfortable in a fast-paced environment.
• Demonstrates ownership of personal development and a willingness to learn.
• Competent in using IT systems and business software.

Company and Job Details

• Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
• Job Title: Field Service Engineer
• Company: Meridian Business Support
• Location: Leeds, West Yorkshire
• Salary: £30,000 - £35,000 Per annum, Excellent Benefits Package
• Posted: Sep 12th 2025
• Closes: Oct 13th 2025
• Sector: Contract
• Hours: Full Time