Field Service Engineer

Osprey Engineering Solutions; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A UK-based manufacturer is looking for an experienced Field Service Engineer to perform maintenance, troubleshooting, and installation of pumps. Candidates must have mechanical engineering qualifications and at least 3 years of relevant experience. The role requires significant travel, with competitive overtime pay and benefits such as a company vehicle and pension contributions.

Benefits

Pension Scheme

Cycle to Work Scheme

Cash Plan Health Care

33 days holiday including 8 bank holidays

Company Vehicle

Qualifications

• 3+ years experience as a pump field service engineer is required.
• Valid driving licence with flexibility for travel 5-10 nights per month.

Responsibilities

• Servicing of Electric & Diesel Driven pumping equipment.
• Installation and commissioning of centrifugal pumps.
• Fault‑finding on electrical control panels.

Skills

Mechanical engineering knowledge

Problem-solving skills

Excellent customer service

Teamwork and collaboration

Oral and written communication skills

Education

Relevant qualification to NVQ Level 3 / 4

Job description

We are looking for qualified and experienced Field Service Engineers. Our principal consultant Robin Thomas has an exciting opportunity for the right candidates to join a UK‑based manufacturer of precision‑engineered pumps and associated systems, serving customers all around the globe.

iPad & Mobile Phone | 1.5x OT rate (Sundays & Bank Holidays 2.0x) | Company vehicle | Home Based

As a Field Service Engineer you will be responsible for preventative maintenance, breakdown, troubleshooting, repair, installation, and commissioning of a wide range of centrifugal pump systems on customer sites both regionally and nationally. You will likely also work with rotating equipment not specifically related to pumping systems.

To be considered for this role you must have mechanical experience, preferably in a pump environment, and be able to service, commission and fault find.

Key Duties & Responsibilities

• Servicing of Electric & Diesel Driven pumping equipment and systems
• Servicing, installation, and commissioning of centrifugal pumps
• Fault‑finding on electrical control panels
• Alignment and installation of rotating machinery
• Present a professional image and promote brand values when meeting with customers
• Supervise or direct tradesman / contractors in their tasks
• Train customers and other engineers on the equipment
• Operate systems to demonstrate equipment and to analyse malfunctions
• Interpret maintenance manuals, drawings, schematics, wiring diagrams, and repair equipment, utilising specialist knowledge and standard test instruments and tools
• Consult with company engineering personnel to resolve unusual problems in system operation and maintenance
• Advise management regarding customer satisfaction, product performance, and suggestions for product improvements

Skills & Experience

Essential

• Relevant qualification to NVQ Level 3 / 4 (A‑level to HNC or equivalent) in mechanical engineering
• Relevant experience – at least 3 years as a pump field service engineer, or
• Valid driving licence and open to considerable travel (average of 5–10 nights away from home per month)
• People skills, teamwork, and collaboration
• Problem solving skills
• Excellent customer service
• Commercially aware
• Excellent oral and written communication skills

Desirable

• Electrical qualification will be considered advantageous

The Offer

• OT paid at 1.5x over standard 39hrs (Sundays & bank holidays double time)
• Pension Scheme (enhanced contribution rate after 3 years)
• Cycle to Work Scheme
• Cash Plan Health Care
• 33 days holiday including 8 bank holidays
• Working week Mon‑Fri
• Company Vehicle, iPad, and Mobile Phone