Field Officer - Electronic Monitoring Wrexham

Serco Group Plc; Wrexham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A public service provider in Wrexham is seeking a dedicated individual to install tagging equipment in homes, contributing to public safety and the reintegration of ex-prisoners. The role requires commitment to making a difference, strong communication skills, and a valid UK driver’s license. Offers of employment are subject to security vetting.

Qualifications

• Commitment to making a difference in the lives of others.
• Must be willing to learn during initial training and through mentorship.

Responsibilities

• Visit individuals in their homes to install tagging equipment.
• Work alongside a Monitoring Support Officer.
• Build confidence and reassure individuals about safety.
• Contribute to reducing pressure on the prison system.

Skills

Good written and verbal communication skills

Willingness to learn

Reasonably fit

Tools

UK driver’s license

Job description

Overview

On a day-to-day basis, you'll head off to visit individuals in their homes to install tagging equipment. You'll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you'll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you'll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.

Responsibilities

• Visit individuals in their homes to install tagging equipment.
• Work either alone or alongside a Monitoring Support Officer.
• Build confidence in the individual and the justice system, and reassure them of their safety and the public’s safety.
• Contribute to reducing pressure on the prison system and support reintegration of ex-prisoners into the community.
• Adapt to the variability of each day and each individual, taking opportunities to learn and grow in the role.

What you need to do the job

• Commitment to making a difference to the lives of others.
• What you’ve done before is less important than your willingness to learn during 2 weeks of initial training and through shadowing & mentorship from experienced colleagues.
• Must have a current valid UK driver’s license.
• Be reasonably fit and have good written and verbal communication skills, essential to building relationships and rapport with individuals you meet.

Additional Information

All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .