Field IT Support Engineer - UK Travel, Car Allowance

Ravago; Manchester; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading IT services provider in the UK seeks an experienced IT Support Engineer to deliver technical support across multiple locations. This full-time role involves diagnosing issues, maintaining systems, and ensuring excellent service to internal clients. Candidates should possess strong problem-solving skills, knowledge of Windows and Mac OS, and a valid UK driving licence. Ravago offers a competitive salary between £35,000 and £40,000, along with comprehensive benefits and career advancement opportunities.

Benefits

Company car allowance

Comprehensive health and wellness benefits

Continuous learning and development opportunities

Qualifications

• Professional experience in IT support or a related field.
• Strong knowledge of Windows and Mac operating systems.
• Experience with network troubleshooting and configuration.
• Valid UK driving licence and willingness to travel to various locations.

Responsibilities

• Provide on‑site and remote technical support to staff across various UK locations.
• Diagnose and resolve hardware, software, and network issues efficiently.
• Install, configure, and maintain IT equipment and software applications.
• Document and track issues, resolutions, and service requests using our ticketing system.

Skills

Problem-solving skills

Technical support experience

Communication skills

Time management

Education

Relevant IT certifications (e.g., CompTIA A+, Network+)

Job description

A leading IT services provider in the UK seeks an experienced IT Support Engineer to deliver technical support across multiple locations. This full-time role involves diagnosing issues, maintaining systems, and ensuring excellent service to internal clients. Candidates should possess strong problem-solving skills, knowledge of Windows and Mac OS, and a valid UK driving licence. Ravago offers a competitive salary between £35,000 and £40,000, along with comprehensive benefits and career advancement opportunities.