Field IT Operations Engineer – Police Tech & Support

Essex Police and Kent Police; Chelmsford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A regional police force is seeking a Field Operations Engineer to provide essential IT support across police stations in Essex and occasionally Kent. This role involves fieldwork and office-based tasks, requiring a full manual UK driving licence. The ideal candidate should have effective communication skills, working knowledge of IT systems, and the ability to work independently and within a team, promoting a responsive IT environment for officers and staff.

Qualifications

• Good standard of English for communication.
• Ability to work independently and as part of a team.
• Full manual UK driving licence is essential.

Responsibilities

• Provide IT support to police stations and staff.
• Handle IT equipment moves and installations.
• Assist at the drop-in repair centre in Chelmsford.

Skills

Effective communication skills

Working knowledge of desktop and laptop hardware

Understanding of ITIL principles

Knowledge of Microsoft Windows 10 and 11

Ability to work under pressure

Understanding of Microsoft Active Directory

Diagnostic skills for AV equipment

Awareness of SharePoint and Office 365

Job description

A regional police force is seeking a Field Operations Engineer to provide essential IT support across police stations in Essex and occasionally Kent. This role involves fieldwork and office-based tasks, requiring a full manual UK driving licence. The ideal candidate should have effective communication skills, working knowledge of IT systems, and the ability to work independently and within a team, promoting a responsive IT environment for officers and staff.