Field Engineer Oil & Gas

Finning Canada; Aberdeen City; Remote; GBP 37,000 - 45,000; Full time

Job summary

A leading equipment service provider is seeking a Field Engineer to provide repair and service for Caterpillar products. This role involves diagnosing issues, preparing quotes, and undertaking repairs. Candidates should be NVQ Level 3 trained, experienced with Caterpillar engines, and have strong problem-solving skills. The position offers a competitive salary and comprehensive benefits package, including healthcare and annual bonuses.

Benefits

Basic salary £37,963

25 days holiday

Annual Bonus

Annual Tool Allowance

Healthcare benefits

Access to company share scheme

Up to 7% pension

Life insurance

Laptop and phone

Industry leading CAT product training

Qualifications

• Formally apprentice trained (NVQ Level 3) and served engineer.
• Knowledge in the use of field based diagnosis tools and equipment.
• Experience on Caterpillar engines and generators.

Responsibilities

• Provide an estimate of arrival time at customer’s site.
• Diagnose the likely cause of reported equipment problems.
• Undertake repair and service work on the machine.

Skills

Work autonomously

Strong communication skills

Effective problem solver

Education

Apprentice trained (NVQ Level 3)

Tools

Field-based diagnosis tools

Caterpillar engines and generators

Job description

Company: Finning (UK) Ltd

Number of Openings: 1

Worker Type: Permanent

Position Overview

As a Field Engineer in Finning’s Oil and Gas division, you will respond to customer’s repair and service requests. You will be responsible for diagnosing and providing comprehensive details about the nature of the problem to both the customer and Finning to create a quote as per the request of the customer within a cost and time-effective manner.

Location: This field role will be based from home and will be reporting into the Aberdeen depot

Job Description:

Working within Finning’s industry-leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the company's site diagnostic and repair capabilities for Caterpillar products.

Benefits

• Basic salary £37,963
• Offshore day rate
• 25 days holiday (purchase up to 5 extra days holiday)
• Annual Bonus
• Annual Tool Allowance
• Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
• Access to company share scheme
• Up to 7% pension (matched by company)
• Life insurance
• Laptop and phone
• Industry leading CAT product training
• Overtime

Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.

Main Job Functions

• Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
• Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
• Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
• Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
• Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards

Specific Skills

• Work autonomously on own initiative as well as part of a team
• Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
• Motivated and dynamic self-starter
• Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
• Effective problem solver with strong analytical skills

Knowledge

• Knowledge in the use of field based diagnosis tools and equipment essential
• Experience on Caterpillar engines and generators
• Electronic, mechanical and electrical engineering principles
• Experience working in offshore

Education

Formally apprentice trained (NVQ Level 3) and served engineer.

At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package, company pension scheme, healthcare, company share scheme and various flexible benefits.

If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today!

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.