Field-based Product Support — Robotic & Manual Surgery

Stryker; Walsall; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading medical technology company is looking for a Product Support Specialist based in the UK. This role involves providing exceptional support for Stryker products used in joint replacement procedures. Key responsibilities include training healthcare professionals, managing inventory, and ensuring best-in-class service. The ideal candidate has medical experience and strong communication skills, with a commitment to ethical practices in customer service.

Qualifications

• Minimum 2 years’ experience in theatre or medical environments.
• Commercial knowledge and understanding of cost pressures in surgical procedures.
• Workshop/product demonstration skills with anatomy knowledge.

Responsibilities

• Support existing and new customer base in the clinical environment.
• Provide training on Stryker products to theatre and healthcare staff.
• Manage consignment inventory and maintain business plans.

Skills

High level communicator

Ability to work collaboratively

Presentation skills

Strong people skills

Ability to self-motivate

Education

Theatre experience or professional training in a medical environment

Tools

MS Office

Job description

A leading medical technology company is looking for a Product Support Specialist based in the UK. This role involves providing exceptional support for Stryker products used in joint replacement procedures. Key responsibilities include training healthcare professionals, managing inventory, and ensuring best-in-class service. The ideal candidate has medical experience and strong communication skills, with a commitment to ethical practices in customer service.