Facilities Manager PFI

Whitestone Resourcing Limited; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A UK Facilities Service Provider is seeking a Facilities Manager to oversee a Schools portfolio in the Greenwich/South East London area. You will be responsible for maintaining the site to required standards, managing cleaning and maintenance tasks, and handling emergency situations. Ideal candidates should have experience in operational facilities management, strong line management skills, and knowledge of relevant health and safety procedures. This role requires a proactive approach to service delivery and customer care.

Qualifications

• Experience in delivering facilities in an operational environment.
• Ability to work to service performance KPIs.
• Line management experience is essential.
• Strong customer care skills required.
• Knowledge of Health & Safety, Risk Assessments, and Permit to Work procedures.
• IOSH Managing Safety qualification necessary.

Responsibilities

• Maintain site standards in line with contractual SLAs and KPIs.
• Monitor tasks and ensure all are logged appropriately.
• Liaise to close tasks and minimize performance deductions.
• Coordinate cleaning and maintenance activities.
• Handle emergency situations effectively.
• Report and manage damages and repairs.

Skills

Experience in delivering facilities

Working to service performance KPIs

Line management experience

Customer care skills

Knowledgeable in Health & Safety

IOSH Managing Safety

Job description

We are currently working with a UK Facilities Service provider to recruit a Facilities Manager to oversee a Schools portfolio in the Greenwich/South East London area.

As FM Manager, you will work as part of the FM team undertaking a range of duties and tasks to ensure the site is maintained to the standards detailed in the Contract and to the satisfaction of both the business and the Client and in order to meet the Contractor's contractual Service Requirements.

Main responsibilities:

• Maintain site to a standard for all reported service specifications in line with contractual SLAs and KPIs
• Daily monitoring of Concept system's Open Task Report, ensuring all tasks logged in line with agreed protocols
• Liaise with Helpdesk and Senior Management to chase and close tasks within the required rectification times to minimise performance deductions
• Manage, arrange and co‑coordinate planned and reactive cleaning. Undertaking tasks if required
• Review cleaning activities, rotas and consumables.
• Assess, audit & keep the site, building & facilities to a high standard of hygiene & cleanliness
• Deal with any emergency situations e.g. burst pipes, roof falling in. Assess situations, determine course of action to resolve faults and problem, contacting suppliers to agree costs and arrange site visits
• Report/deal with damages, spillages and breakages, including gathering evidence, obtaining quotations and arranging approval of costs.
• Manage, arrange and co‑coordinate reactive repairs and planned maintenance. Undertaking tasks if required

Candidate requirements:

• Experience in delivering facilities in an operational environment
• Working to service performance KPIs
• Line management experience
• Customer care skills
• Knowledgeable in relevant Health & Safety, Risk Assessments, Method Statements and Permit to Work procedures
• IOSH Managing Safety