Facilities Management Systems Coordinator

MBDA; Bristol; Hybrid; GBP 49,000; Full time

Job summary

A leading defence organisation in the UK is seeking a System Coordinator to solve complex technical challenges and collaborate with customers. This hybrid role involves maintaining product solutions, resolving technical issues, and delivering tailored solutions. The ideal candidate holds a degree in IT or a related field and has skills in JavaScript and Planon. A commitment to quality and proactive collaboration is essential.

Qualifications

• Bachelor's or master’s degree in IT & Management or computer science preferred.
• Experience translating client requirements to technical specifications.
• Experience with JavaScript is highly desirable.
• Planon System Admin experience or experience with CAFM tools is desirable.

Responsibilities

• Keep product related solutions for customers up to date.
• Analyse and resolve technical issues to ensure customer satisfaction.
• Communicate directly with customers to understand their needs.
• Share insights to improve services and develop practices.
• Design, develop, and deliver custom solutions.

Skills

Technical problem-solving

Customer communication

Collaboration

JavaScript

Planon System Admin

JQuery

MS-SQL

HTML

CSS

Education

Bachelor's or master’s degree in IT & Management or computer science

Tools

Planon

Maven

SVN

Job description

Overview

Are you passionate about solving complex technical challenges while working closely with customers? Do you enjoy combining backend development with functional problem analysing? If yes, we are looking for a System Coordinator to join our busy FM Systems Team supporting our facilities tool, Planon for the UK Estate.

Salary: Circa £49,000 depending on experience

Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

The opportunity

We are looking for someone who is not only technically skilled, but also eager to share knowledge, take initiative, and collaborate openly. You are proactive and you combine your technical expertise with a pragmatic mind-set and have a commitment to quality.

• As part of the team, you are responsible to keep product related solutions for our customers up to date to the latest standards.
• Analyse and resolve technical issues, ensuring customer satisfaction and system stability.
• Communicate directly with customers to understand their needs and deliver tailored solutions.
• Share your insights and ideas to continuously improve services and develop practices.
• Design, develop, and deliver custom solutions

What we're looking for from you

• Ideally a bachelor's or master’s degree in IT & Management or computer science or a related technical field.
• Experience with translating client requirements to technical specifications.
• Experience with JavaScript is highly desirable
• Planon System Admin experience is desirable and/or experience with CAFM tools
• The following technologies are an advantage: JQuery, MS-SQL, Maven, SVN, HTML, and CSS.

Our company

Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more…

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.