Facilities Assistant

Livewest; Tuckingmill; On-site; GBP 25,000 - 30,000; Part time

Job summary

A community-focused organization is looking for a part-time Facilities Assistant to support the Workplace and Facilities team during maternity leave. This role involves performing daily operational tasks, maintaining a safe environment, and managing stock control of consumables. The ideal candidate should have strong communication skills and previous office administration experience. The role is office-based in Tuckingmill and requires a commitment of 16 hours per week, specifically Thursday and Friday.

Benefits

Generous annual leave starting at 26 days

Health care cash plan

Enhanced sick pay

Learning and development opportunities

Up to four paid volunteering days

Qualifications

• Must have excellent communication and problem-solving skills.
• Experience in facilities-related roles is desirable.
• Knowledge of corporate health and safety is crucial.

Responsibilities

• Conduct daily building checks to ensure operational efficiency.
• Manage stock control for office supplies and consumables.
• Act as a key point of contact for workplace queries.

Skills

Excellent communication and customer service skills

Ability to work independently and as part of a team

Ability to work under pressure

Attention to detail with strong observation skills

Education

Facilities Management Level 1 qualification or equivalent

Good level of literacy and numeracy

Manual handling training

Job description

About The Role

We have an exciting opportunity for a Facilities Assistant to join our Workplace and Facilities team on a maternity leave cover basis. In this role, you will help ensure the smooth and efficient delivery of our building management and workplace services, supporting a safe and welcoming environment for colleagues and visitors.

You’ll be responsible for a variety of operational tasks, including daily building checks, managing stock control for consumables and stationery, and responding promptly to any issues. You’ll also maintain a visible presence across the office, enabling productive collaboration and providing constructive advice where needed.

Key Responsibilities

• Carry out internal and external visual and performance checks daily, reporting and resolving issues promptly.
• Manage stock control for site consumables and stationery, including ordering, delivery, storage, and replenishment.
• Provide efficient operational assistance across all areas of facilities and workplace services.
• Maintain a visible presence in the office to respond to service requests and support colleagues.
• Enable access and supervise external contractors in line with compliance requirements.
• Share feedback and ideas to help improve services and processes.
• Provide administrative support to the facilities team, including accurate data recording and monitoring.
• Act as a key point of contact for workplace queries, signposting and offering constructive advice.

Why should I join LiveWest?

You’ll be joining a friendly and collaborative team where your ideas and contributions are valued. This is a great opportunity to make a real impact on the way we deliver our workplace services and ensure a safe, efficient, and welcoming environment for everyone.

This is a part‑time role working 16 hours per week – Thursday and Friday, 9:00 am to 5:00 pm (with some flexibility), office based in Tolvaddon. This role is a maternity leave cover position.

For further information about this role, and LiveWest, please view our candidate information pack.

About The Candidate

To be successful in your application for the role of Facilities Assistant, you will have the essential skills and experience for a Level 1 role (please see candidate information pack) and the following role‑specific skills and experience:

Essential Skills, Knowledge and Experience

• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and manage competing priorities.
• Previous office administration experience.
• Knowledge of corporate health and safety.
• An understanding of the facilities and workplace function within an organisation.
• Confident manner to appropriately and respectfully challenge processes to drive improvement.
• Attention to detail with strong observation skills.

Desirable Skills, Knowledge and Experience

• Experience working in a facilities‑related role.
• Experience in processing invoices and using financial systems.
• Experience of system implementation and process improvements.
• Experience of reporting practices and procedures.
• Experience using facilities management systems and CRM software.

Qualifications

• Good level of literacy and numeracy.
• Manual handling training.
• Facilities Management Level 1 qualification or equivalent.
• First Aid (desirable).

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.

About The Company

Our Reward and Benefits

• Working Style: Hybrid working with 2‑3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

Inclusion at LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.