Facilities Account Director

Apleona; Greater London; On-site; GBP 78,000 - 85,000; Full time

Job summary

A leading facilities management firm is seeking an experienced Account Director to take ownership of a high-profile contract in the Greater London area. The role combines strategic development, financial management, and operational leadership to ensure exceptional service delivery across multi-site portfolios. Candidates must possess strong financial acumen, experience in facilities management, and excellent communication skills. This position offers a competitive salary, benefits, and the opportunity to shape service strategy in a collaborative environment.

Benefits

Monthly Car Allowance

Healthcare Cover

Life Assurance

25 Holiday Days plus Bank Holidays

Employee discounts via Perkbox

Access to a virtual GP and health/wellbeing app

Qualifications

• Proven experience managing hard and soft FM services within a multi-site environment.
• Ability to lead large, geographically dispersed teams and deliver results under pressure.
• Must have UK driving license and access to a personal vehicle.

Responsibilities

• Lead and develop a team of Facilities Managers to deliver outstanding customer service.
• Manage multi-million-pound P&Ls and oversee contract compliance.
• Identify growth opportunities and implement best practices.

Skills

Experience managing hard and soft FM services

Strong financial and commercial acumen

Excellent communication skills

Knowledge of employment law

Education

IOSH Directing Safely or equivalent

Job description

Location

Midlands, preferably Northampton area

Permanent / Full-Time

Were looking for an experienced

Facilities

Account Director

to take ownership of a high-profile contract and deliver exceptional service across multi-site, multi-service portfolios. This senior client-facing role combines strategic development, financial management, and operational leadership to ensure first-class results and strong client relationships.

As

Account Director within Facilities , youll lead and develop a team of Facilities Managers to deliver outstanding customer service and operational performance. Youll manage multi-million-pound P&Ls, oversee contract compliance, and align service delivery with strategic business objectives. Working closely with clients and internal teams, youll identify growth opportunities, implement best practices, and drive innovation. Regular client meetings, performance reviews, and negotiations will be key to maintaining high standards and achieving business targets.

As an Apleona Facilities Account Director, were looking for :

IOSH Directing Safely or equivalent

Proven experience managing hard and soft FM services within a multi-site environment

Strong financial and commercial acumen with experience managing multi-million-pound budgets

Ability to lead large, geographically dispersed teams and deliver results under pressure

Excellent communication and presentation skills with senior stakeholders

knowledge of employee relations and employment law

Must have UK driving license and access to personal vehicle

Why join us?

Salary - £78,000 - £85,000 pa

Monthly Car Allowance

Healthcare Cover

Life Assurance

25 Holiday Days, plus Bank Holidays

Employee discounts via Perkbox

Access to a virtual GP and health / wellbeing app

Opportunity to influence strategic direction and drive innovation

Work with a collaborative, forward-thinking team in a dynamic environment

Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.

Apply today and take the lead in shaping exceptional service delivery!