Eyewear Retail Assistant: Customer Care & Optics

Boots; Chichester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail company in Chichester seeks a Retail Assistant to join their Boots Opticians store team. You will greet customers, assist with eye-tests, and help them find eyewear solutions. The role offers training through a leading program and involves ordering and dispensing glasses and contact lenses. Ideal candidates are passionate about customer care and eager to learn, while previous retail experience is a bonus. This position promotes a supportive and inclusive work environment with various benefits for employees.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Free 24/7 counselling and support

Qualifications

• No prior experience needed, but retail or clinical experience is a plus.

Responsibilities

• Build relationships with customers and understand their needs.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.

Skills

Passion for customer care

Desire to learn

Job description

A retail company in Chichester seeks a Retail Assistant to join their Boots Opticians store team. You will greet customers, assist with eye-tests, and help them find eyewear solutions. The role offers training through a leading program and involves ordering and dispensing glasses and contact lenses. Ideal candidates are passionate about customer care and eager to learn, while previous retail experience is a bonus. This position promotes a supportive and inclusive work environment with various benefits for employees.