Executive Sales Professional

RALPH LAUREN; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Ein ikonisches Unternehmen sucht einen dynamischen Teamplayer, der leidenschaftlich daran interessiert ist, außergewöhnlichen Kundenservice zu bieten. In dieser Rolle haben Sie die Möglichkeit, in einer einzigartigen Umgebung zu arbeiten, die Kreativität und Individualität fördert. Sie werden Teil eines Teams, das sich darauf konzentriert, erstklassige Erlebnisse für unsere geschätzten Kunden zu schaffen, während Sie gleichzeitig Ihre Kenntnisse über die Marke und Produkte vertiefen. Wenn Sie eine Leidenschaft für den Einzelhandel und die Fähigkeit haben, starke Kundenbeziehungen aufzubauen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähiges Leistungspaket

Mitarbeiterrabatte

Karrieremöglichkeiten

Inklusive Arbeitsumgebung

Qualifications

• Energiegeladener, leidenschaftlicher Teamplayer mit Erfahrung im Kundenservice.
• Ausgezeichnete Kommunikationsfähigkeiten und tiefgehende Produktkenntnisse.

Responsibilities

• Lieferung eines außergewöhnlichen, personalisierten Service zur Maximierung der Verkaufschancen.
• Aufbau und Pflege einer loyalen Kundenbasis von VIPs und Top-Kunden.

Skills

Kundenservice

Kommunikationsfähigkeiten

Erfahrung im Premium-/Luxusumfeld

Produktkenntnis

Tools

Digitale Tools

Ladensysteme

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across a wide range of products, brands, and international markets. The company's brand names include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, making it one of the world's most recognized families of consumer brands.

At Ralph Lauren, we aim to unite and inspire our community and those we serve by amplifying diverse voices and perspectives to foster a culture of belonging, inclusion, and fairness. We promote a culture of inclusion through Talent, Education & Communication, Employee Groups, and Celebrations.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

Business Client Development

• Deliver an extraordinary, best-in-class, and personalized level of service to maximize sales and commercial opportunities in-store and through outreach
• Build and nurture a loyal client base of Very Important Customers (VICs), Super VICs, and top clients
• Initiate and execute bespoke events and experiences for clients

Leadership & Engagement Support

• Create a unique and elevated environment aligned with the Ralph Lauren sales code
• Act as a Ralph Lauren ambassador and representative to network effectively and stay updated with competitor activity, innovations, trends, events, and campaigns
• Maintain expert knowledge of brand and product offerings

Operations

• Expertise in Ralph Lauren clienteling, digital tools, store systems, and procedures
• Uphold and coach brand standards and presentation
• Attend product buys and communicate feedback to buyers and managers

Pay Range Max & Min

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent communication skills with in-depth brand and product knowledge