Events Fundraising Officer

North West Air Ambulance Charity; Liverpool; On-site; GBP 24,000; Full time

Job summary

A charity organization in Liverpool is seeking an Events Fundraising Officer to support the events team and enhance community engagement. Responsibilities include participant stewardship, event organization, and marketing collaboration. The ideal candidate has strong communication skills and experience in events fundraising. This role offers a salary of £23,487 and the opportunity to contribute to life-saving care.

Qualifications

• Experience of delivering excellent customer service.
• Proven experience in an administrative or operational role.
• Demonstrable experience of events fundraising.
• Experience coordinating meetings and minute writing.
• Experience in financial administration.

Responsibilities

• Support event team and contribute to Community and Events strategy.
• Recruit and deliver stewardship to event participants.
• Research for supporter engagement events and campaigns.
• Work with Marketing to create inspiring content.
• Provide administrative support and data entry for events.

Skills

Excellent written and verbal communication skills

Good attention to detail

Good organisational and planning skills

Strong interpersonal skills

Practical knowledge of Microsoft Office

Knowledge of social media and WordPress

Job description

Join a life saving crew

The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.

As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.

JOB TITLE: Events Fundraising Officer

BASE: Knowsley

DEPARTMENT: Income and Engagement

REPORTING TO: Events Manager

SALARY: £23,487

WORKING HOURS: 35 hours per week

Overall purpose of the role:

To provide effective support to the events team and contribute towards the ambitious five-year Community and Events team strategy. The role will be responsible for carrying out research, updating event collateral where appropriate and support the team with event organisation and delivery including on-the-day support. Whilst also providing engaging stewardship to event participants and lapsed supporters with direction from events manager.

Main Duties And Responsibilities

• Recruit and deliver excellent stewardship to all participants for a wide range of third-party challenge events, including skydives, walking, cycling and extreme runs whilst meeting set income KPI’s.
• Support with re-engaging lapsed Community and Event supporters through mailings and delivering excellent stewardship across a variety of channels including event webpages to contribute to driving down our attrition rate.
• Carrying out research as directed and assisting colleagues with the development and implementation of supporter engagement, fundraising events and campaigns as required.
• Working closely with the Marketing team, to create inspiring and compelling content and resources for multiple channels including digital, social, and print to aid recruitment of participants in line with KPI’s and income targets.
• Provide administrative support to the events team working with the Supporter Engagement team that processes are completed effectively and in timely manner. As well as being the point of contact for event enquiries whilst ensuring effective data inputting on the charity’s database.
• Work with the events team to create, establish, and grow a running community across multiple channels including Strava, social media groups and our website.
• Input into the wider Community and Events Team, including regular contribution to team meetings and planning process, ensuring colleagues are properly briefed to promote events in their areas.
• Raising the profile of the charity by being a brand ambassador and always working within the charity values.
  
  

PERSON SPECIFICATION

Experience

• Experience of delivering excellent customer service
• Proven experience of working in an administrative or operational role
• Demonstrable experience of events fundraising and/or an understanding of the fundraising landscape
• Proven experience of supporting a small team in a similar environment
• Experience of coordinating meetings, and minute writing
• Experience of financial administration
  
  

Skills

• Excellent written and verbal communication skills, including a confident telephone manner.
• Good attention to detail
• Good organisational and planning skills with ability to juggle multiple projects to meet deadlines.
• Strong interpersonal skills and a team player
• Good practical knowledge of Microsoft Office (Proficient in MS Word, PowerPoint, Excel and Outlook)
• Practical knowledge in social media channels, Canva and WordPress.
  
  

Personal Attributes / Abilities

• Trustworthy
• Flexible
• Confident and committed to continued learning and development.
• Team player
  
  

Other

• A passion for the cause