Events Experience Lead - Customer Care (Hybrid)

M&I; Greater London; Hybrid; GBP 33,000; Full time

Job summary

A global event management company in Central London is seeking an Events Executive to deliver seamless and high-quality experiences for event delegates. This hybrid role involves logistical coordination, proactive communication, and data management. Candidates should have proven experience in events or hospitality, strong organizational skills, and a proactive attitude. The position offers a competitive salary of £32,136 per annum and benefits including generous paid leave and health insurance contributions.

Benefits

£50/month health insurance contribution

36 days paid holiday

Flexible working hours

Qualifications

• Proven experience in administration or operations support, ideally within events or hospitality.
• Exceptional organizational and time-management skills.
• Experience in managing teams or mentoring colleagues.

Responsibilities

• Deliver a high-quality experience for event delegates.
• Act as the main point of contact for delegates across all stages of the event.
• Manage travel bookings and logistics for delegates.

Skills

Organizational skills

Communication skills

Multitasking

Problem-solving

Customer service

Tools

Microsoft Office Suite

Job description

A global event management company in Central London is seeking an Events Executive to deliver seamless and high-quality experiences for event delegates. This hybrid role involves logistical coordination, proactive communication, and data management. Candidates should have proven experience in events or hospitality, strong organizational skills, and a proactive attitude. The position offers a competitive salary of £32,136 per annum and benefits including generous paid leave and health insurance contributions.