Events Assistant

The Drum; City Of London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading media organization in London seeks an Events Assistant to support the delivery of live events. In this entry-level position, you'll provide administrative and logistical support across various projects while learning from experienced producers. The role offers opportunities for career growth and comes with valuable benefits, including hybrid working and a discretionary bonus scheme.

Benefits

28 days holiday

Pension

Discretionary bonus scheme

Enhanced family leave package

Paid volunteering days

Mentoring programme

Employee referral bonus

Social events

Early finish on Fridays

Dog friendly offices

Eye care vouchers

Learning & Development opportunities

Qualifications

• Ability to manage multiple tasks and work to deadlines in a fast‑paced environment.
• Familiarity with tools such as Asana, Slack, or Salesforce is a plus.
• Willingness to learn and take on new responsibilities as experience grows.

Responsibilities

• Provide essential administrative support to Event Producers across multiple projects.
• Assist with invoicing and Salesforce updates.
• Manage and respond to the awards site chatbot daily.
• Support the Platforms Manager in updating content on the awards platform.
• Help maintain event inventory, equipment, and supplies.

Skills

Organisational skills

Communication skills

Attention to detail

Ability to manage multiple tasks

Interest in events

Education

Degree in Events Management, Marketing, or related field

Tools

Asana

Slack

Salesforce

Job description

Overview of the Role

The Events Assistant plays a key supporting role in helping to deliver The Drum’s exciting programme of live events. Working closely with the wider events team, you’ll provide essential administrative, organisational, and logistical support across our global portfolio, from awards and festivals to client activations and internal company events.

This is an entry-level role, ideal for someone looking to start their career in events. You’ll learn from experienced producers, develop your project coordination skills, and gain first‑hand experience in what it takes to run professional events from start to finish.

Alongside your day‑to‑day administrative responsibilities, you’ll have opportunities to take on more responsibility, such as supporting smaller events or assisting with specific areas of larger shows. As your confidence grows, you may even help deliver a full event under the guidance of a senior producer/event director.

Working in a fast‑paced and collaborative environment, you’ll gain valuable exposure to events across the UK, US, and APAC regions. This role offers the perfect foundation for career growth within The Drum’s global events team.

Key Responsibilities

• Provide essential administrative support to Event Producers across multiple projects.
• Assist with invoicing, Salesforce updates, and chasing unpaid invoices.
• Respond to general email enquiries and support entrants experiencing technical issues.
• Manage and respond to the awards site chatbot daily.
• Chase entry and ticket sales to support event revenue targets.
• Organise trophy and duplicate orders and manage delivery logistics.
• Assist with proofing documents and content, including event communications, scripts, and collateral.
• Ensure accuracy in all administrative work — from data entry to proofing — to minimise errors and improve team outputs.
• Support the Platforms Manager in updating and maintaining content on the awards platform throughout the awards process.
• Lead the set‑up, pack‑down of live events and assist in the smooth running of events.
• Attend and support on‑site at events as required (some travel may be involved).
• Support smaller events or parts of larger events, gradually taking on more responsibility.
• Liaise with venues and suppliers to gather quotes, confirm logistics, and manage timelines.
• Support the Content Team with judge, speaker, and administrative communications and recruitment.
• Assist with managing event check‑in and registration, ensuring a smooth welcome for attendees.
• Help manage event materials, signage, and on‑site equipment.
• Help maintain event inventory, equipment, and supplies.
• Work closely with the Labs Facilities team to support events in The Drum Labs.
• Take on increasing responsibility for event planning, including logistics, supplier management, and timelines.
• Shadow Event Producers on larger events to learn production planning, budgeting, and creative development.
• Contribute ideas to improve event experiences, processes, and administrative systems.
• Build a portfolio of delivered events to support progression toward an Event Producer role.

Qualifications & Development

• A degree or relevant qualification in Events Management, Marketing, or a related field — or equivalent practical interest and understanding of the events industry.
• An understanding of the marketing and communications (marcoms) industry is preferable.
• Interest in and enthusiasm for events, live shows, or marketing/communications.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks and work to deadlines in a fast‑paced environment.
• Good communication skills and comfortable collaborating with internal teams.
• Willingness to learn and take on new responsibilities as experience grows.
• Comfortable with public speaking and supporting presentations — experience is a plus but not essential.
• Friendly and personable, with a professional attitude when interacting with colleagues, clients, and suppliers.
• Ability to stay calm and handle challenges in a constructive way.
• Willingness to travel when required.
• Familiarity with tools such as Asana, Slack, or Salesforce is a plus, but not essential.

Benefits

• 28 days holiday (including Christmas closure)
• Pension
• Company‑wide discretionary bonus scheme based on business performance
• Enhanced above industry standard family leave package
• x2 paid volunteering days a year
• Company‑wide mentoring programme
• Employee referral bonus
• Company social events
• Hybrid working
• Early finish on Fridays
• Dog friendly offices
• Eye care vouchers and contribution towards glasses
• Learning & Development fund/opportunities