Evening Room Attendant (Turn Down Service)

The Peninsula London; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel is seeking Evening Room Attendants to provide exceptional evening and turn down service. Candidates should have at least 1 year of experience in housekeeping at a luxury hotel, along with excellent time management skills, adaptability, and a passion for quality service. Join an award-winning team and enjoy market-leading remuneration and benefits in a flagship hotel setting in London.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum 1 year experience in housekeeping in a luxury hotel.
• Passion for quality luxury hotel service.
• Knowledge of hygiene standards.

Responsibilities

• Provide personalized service to guests.
• Handle queue rooms and makeup rooms effectively.
• Coordinate with the minibar/amenity team for timely servicing.
• Assist in monthly inventory of supplies.

Skills

Excellent time management

Organization

Adaptability

Positive attitude

Job description

The Peninsula London is pleased to announce that we are seeking Evening Room Attendants who will be responsible for the Evening and Turn Down Service.

• Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
• To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
• Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
• Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
• Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team