EV Fleet Relationship Manager – Grow Loyalty & Revenue

Motia; Burnley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fleet solutions provider in Burnley is seeking a Customer Relationship Manager to enhance customer loyalty through excellent service. You'll engage with customers, understand their needs regarding fleet products, particularly electric vehicles, and manage a portfolio. A supportive environment with a basic salary of £25,727 per annum plus monthly commission is offered, along with generous benefits including additional annual leave for birthdays and sociable working hours.

Benefits

Birthday leave

Free breakfast

Sociable working hours

Early Friday finish

Dress down office

25 days annual leave

Pension

4 x salary life assurance

Qualifications

• Previous contact or call centre experience is a requirement.
• Ability to work well with customers to understand their needs.
• Good telephone manner.

Responsibilities

• Maintain relationships with the customer portfolio.
• Cross sell fleet products and services.
• Provide best possible customer service.

Skills

Contact/call centre experience

Customer focused

Enthusiastic

Great communicator

Organised

Job description

A leading fleet solutions provider in Burnley is seeking a Customer Relationship Manager to enhance customer loyalty through excellent service. You'll engage with customers, understand their needs regarding fleet products, particularly electric vehicles, and manage a portfolio. A supportive environment with a basic salary of £25,727 per annum plus monthly commission is offered, along with generous benefits including additional annual leave for birthdays and sociable working hours.