EUC Engineer

Bedford Borough Council; Bedford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government council in England seeks a Part Time End User Compute Engineer. You will manage and troubleshoot desktop PCs, laptops, and mobile devices, delivering outstanding customer service. The role requires strong organizational skills and a passion for technology. No remote work available. Applications close on 23rd November 2025.

Qualifications

• Experience setting up and troubleshooting desktop PCs, laptops, and mobile devices.
• Ability to answer ICT queries effectively.
• Organized and detail-oriented.

Responsibilities

• Install and troubleshoot desktop PCs and printers for staff.
• Manage software and hardware throughout their lifecycle.
• Create user guides to assist colleagues.

Skills

Troubleshooting desktop PCs

Customer service

Software and hardware management

Creating user guides

Job description

An exciting opportunity has opened for a Part Time End User Compute Engineer to join our friendly, supportive ICT/Technology Department. If you’re energetic and passionate about technology, we’d love you on our team.

As an EUC Engineer, you’ll be expected to be able to set up, install, and troubleshoot desktop PCs, laptops, mobile devices, and printers for council staff, Directors, and Members.

You’ll be required to manage software and hardware throughout their lifecycle, handling packaging, deployment, updates, and fixes to keep everyone working smoothly.

On a daily basis you will be required to answer ICT queries, resolve a wide range of tech issues, and deliver outstanding customer service.

Keep asset records accurate and up to date, ensuring everything is tracked and compliant with company policies.

The successful applicant will create and maintain user guides and procedures to help colleagues get the most from our tech.

If you’re organised, keen to improve, and enjoy helping people with technology, we offer flexible hours, a welcoming team, and the chance to develop real world skills. Come make a difference with us.

Please note due to the nature of this role, it is on site only, therefore no remote or hybrid working will be possible.

How to apply

When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions.

The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.

Closing Date: 23rd November 2025

Interview Date(s): W/C 1st December 2025

Please note:

• a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only) unless the appointment is business critical

For further information, please email [e-mail]

Guaranteed Interview Schemes

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Visa Sponsorship

Bedford Borough Council is unable to offer visa sponsorship for this role.