Estate Officer

Fairhive Homes; Greater London; On-site; GBP 32,000; Full time

Job summary

A nonprofit housing association is seeking an enthusiastic Estates Operative to join their Estate Services team. In this hands-on role, you will use your repair skills and health & safety knowledge to improve the lives of residents by managing communal areas and providing top-notch support. Collaboration with team members and residents is vital. The role offers competitive compensation and a chance to make a real difference in the community.

Benefits

Health Cash plan

Flexible working conditions

Commitment to inclusivity and diversity

Qualifications

• Strong awareness of current Health & Safety regulations.
• A valid and current driving licence.
• Good problem-solving skills.

Responsibilities

• Provide high-quality estate monitoring service.
• Identify and diagnose repair works.
• Act as a point of contact for residents.
• Support health & safety for residents.
• Manage a patch of flat blocks.

Skills

Practical minor repair skills

Health & Safety awareness

Organizational skills

Time management skills

Basic IT skills

Job description

Estates Operative

£31,207.15 per annum

Aylesbury, Buckinghamshire

Permanent, Full Time

Are you an experienced Estate Officer looking for a new role?

At Fairhive we were excited to welcome an enthusiastic and friendly Estate Officer to our Estate Services team. If you enjoy hands‑on work within an organisation that makes a real difference in peoples lives then this could be the perfect opportunity for you!

About the role

In this role, you will be using your technical, communication and attention to detail skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other Estate Officers, and our friendly administrative staff and other colleagues, to achieve our goals.

In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants.

The key duties of the role will include :

• Providing a flexible, responsive, high quality estate monitoring service to Fairhive’s housing estates and communal areas.
• Identifying and diagnosing repair works required within communal areas and determine the best value for money solution.
• Acting as a good neighbour, providing a point of contact for any enquiries residents have about their homes or services that we provide.
• Supporting the health & safety of residents living within our flat blocks.
• Working flexibly to manage a patch of flat blocks, which at times might include Rossiter House, in relation to their operational safety, maintenance, waste management arrangements, cleanliness, grounds maintenance and overall appearance.
• Undertaking monthly health and safety inspections of communal areas of flat blocks, following up on actions identified and ensuring items are dealt with promptly.
• Making safe and reporting any Health & Safety matters which might constitute a danger on our estates.
• Monitoring contractor performance (cleaning / grounds maintenance) to support the wider aims & objectives of the Estate Service work and support the H & S Team to ensure that the flat blocks are safe for our residents.

For more information, please refer to the attached job description.

About you

You’ll have:

• Practical minor repair skills in a range of areas.
• A strong awareness of current Health & Safety regulations.
• A valid and current driving licence.
• Good organisational, time management and problem solving skills.
• Basic IT skills.

About us

At Fairhive Homes we are driven by a simple yet powerful vision: Homes for Living, Communities for Life. This isn’t just what we do; it’s what we strive for every day. As a non‑profit housing association, we are dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high‑quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, “This is my home.”

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.

At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.

We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!

You’ll be part of a mission‑driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you

We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.

We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Cafés, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!

Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.

Ready to Apply?

We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you!

If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!

The closing date for applications will be Sunday 11th January 2026 but we might close it early if we find the right person before this date.

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