ERP Support Analyst

Robert Half Careers; Oxford; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A not-for-profit organization in Central Oxford is seeking an ERP Support Analyst to join their team on a permanent basis. This role involves supporting the Technology team during the implementation of a new ERP system, troubleshooting user queries, and managing third-party relationships. The ideal candidate will have strong functional knowledge of ERP systems and proven application support experience. This role offers a competitive salary of up to £42,000 and hybrid working arrangement, making it ideal for those looking to balance work and personal life.

Qualifications

• Strong functional knowledge of ERP systems.
• Proven experience in application support, such as SQL Server.
• Ability to efficiently liaise with stakeholders.

Responsibilities

• Support the Technology team in implementing a new ERP system.
• Triage and troubleshoot ERP user queries.
• Conduct bug fixes.
• Continuous improvement of system processes.
• Documentation.
• Gather requirements.
• Manage third-party relationships.

Skills

Strong functional knowledge of ERP systems

Proven experience in application support

Ability to liaise with stakeholders

Tools

SQL Server

Job description

Robert Half has partnered exclusively with a not-for‑profit organisation near Central Oxford to recruit an ERP Support Analyst on a permanent basis, paying up to £42,000 with hybrid working (2 days a week in the office). This is a great opportunity to support a meaningful business who are going through an exciting digital transformation journey.

The Role

• Support the Technology team in implementing a new ERP system
• Triage and troubleshoot ERP user queries
• Conduct bug fixes
• Continuous improvement of system processes
• Documentation
• Requirement gather
• Manage 3rd party relationships

About You

• Strong functional knowledge of ERP systems
• Proven experience in application support (SQL Server etc)
• Ability to liaise with stakeholders efficiently
• Partner with business to help business adopt the use of their ERP system

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.