EPR Communications and Engagement officer

South London and Maudsley NHS Foundation Trust; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A key healthcare provider in London is seeking a communications lead to manage the implementation of an electronic patient record system. This role focuses on creating impactful engagement and communication strategies to ensure all stakeholders are informed and involved. The position offers opportunities for career development and supports flexible working hours. Ideal candidates will have experience in communications and a proactive approach to identifying needs.

Qualifications

• Experience in communications or a related field.
• Ability to plan and execute engagement strategies.
• Strong initiative in addressing communication needs.

Responsibilities

• Lead delivery of EPR implementation and create content for communication.
• Collaborate with the EPR Programme team on engagement activities.
• Ensure stakeholders understand and engage with program benefits.
• Utilize best practices in change communications.
• Identify and act on communication needs proactively.

Job description

Overview

Our new electronic patient record (EPR) will be the biggest and most important transformational change for South London and Maudsley (SLaM). It will change the way we use and share information by having real‑time data about our patients wherever and whenever we need it.

Responsibilities

• Play a key role in the delivery and implementation of the EPR, creating content and coordinating engagement and communications activity to agreed deadlines.
• Work with the EPR Programme team on planning, identifying and delivering communications, engagement and other programme activities to drive awareness and understanding of the programme.
• Provide a comprehensive and highly effective approach to programme communications and engagement to ensure staff, patients, the public and stakeholders understand and are engaged in ensuring our plans benefit patient care and the communities we serve.
• Use change communications best practice and work in partnership with colleagues to help shape and deliver a successful strategy to engage colleagues from all services in delivering the transformation required.
• Use own initiative to identify communication needs and opportunities.

Career Progression

We are committed to getting the very best out of our staff and supporting career aspirations. Career pathways available will allow you to develop skills and build on experience to progress into other roles across different specialties. Ongoing training and development are offered in conjunction with the BCS membership.

Flexible Working

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working. In this role you will be able to work Monday to Friday with time frames from 8am to 6pm, giving you the very best of good work life balance.

Team Locations

• Maudsley Hospital (headquarters) – Denmark Hill, zone 2, close to train station and green spaces.
• St Pauls – located within Bromley area, close to Bromley South, Bromley North and Shortlands stations.
• Bethlem Royal Hospital – over 200 acres of green space, easy access to main roads, free parking.