Enterprise Applications Manager

Walsall Housing Group; Walsall; On-site; GBP 58,000 - 62,000; Full time

Job summary

A leading housing provider in the UK seeks an experienced Enterprise Applications Manager. In this role, you will lead the strategy and delivery of core business applications, ensuring reliability and integration. The ideal candidate will manage a talented team of analysts and oversee application delivery, driving performance and innovation. A competitive salary, benefits, and a supportive work environment are offered to foster work-life balance.

Benefits

27 days annual leave

Defined benefit pension scheme

Health cash plan

Shopping and leisure discounts

Qualifications

• Degree in a technology or related field, or equivalent experience.
• Proven experience managing enterprise applications in a complex environment.
• Experience with integration technologies (APIs, middleware).

Responsibilities

• Lead strategy, governance, and delivery of enterprise applications.
• Oversee application delivery ensuring stability and adherence to SLAs.
• Manage third-party suppliers, contracts and licensing.

Skills

Leadership skills

Communication skills

Analytical mindset

Problem-solving

Education

Degree in technology or related field

Professional qualification (ITIL, TOGAF)

Tools

Microsoft Azure

Power Platform

Job description

Enterprise Applications Manager

Salary: £58,414 - £61,344 per annum plus excellent benefits

Location: Walsall, West Midlands

Contract: Full Time, Permanent, 37 hours per week

Closing Date: 9th January 2026

Interview Date: 19th January 2026 (Teams) and 30th January 2026 (In-Person)

Are you an experienced applications leader who can shape secure high‑performing systems that support great services for colleagues and customers?

We’re looking for an Enterprise Applications Manager to lead the strategy, development and support of whg’s core business applications. From housing and finance to HR and customer platforms, you’ll ensure our systems are reliable, secure and seamlessly integrated enabling innovation, transformation and excellent customer experience.

You’ll lead a talented team of Application Analysts and Application Support Analysts, building a culture of collaboration, curiosity and continuous improvement.

Main job responsibilities

• Leading the strategy, governance and delivery of enterprise applications, ensuring systems are fit for purpose, secure and aligned to business priorities.
• Owning the enterprise applications architecture, ensuring interoperability, integration and alignment with wider technology, data and digital strategies.
• Defining and managing roadmaps for application lifecycle management, including upgrades, modernisation and rationalisation.
• Acting as a key link between business teams and technical specialists to ensure applications deliver measurable value and positive user experiences.
• Overseeing application delivery and support, ensuring stability, availability and adherence to SLAs.
• Driving continual improvement in application performance, monitoring, resilience and user experience.
• Ensuring robust change, release and configuration management across all enterprise systems.
• Managing third‑party suppliers, contracts, budgets and licensing to ensure strong performance and value for money.
• Championing best practice in application design, integration, low‑code / no‑code platforms, APIs and cloud‑based solutions.
• Ensuring secure, compliant and accessible application designs aligned with data protection, cyber security and governance frameworks.
• Leading, coaching and developing Application Analysts and Application Support Analysts, building a high‑performing, customer‑focused team.
• Embedding a culture of continuous improvement, accountability and innovation across application support and development.
• Supporting audits, assurance reviews and governance processes, ensuring strong risk management and compliance.

Qualifications

• Degree in a technology or related field, or equivalent experience.
• Must hold an appropriate professional qualification or have equivalent demonstrable experience (for example, ITIL, TOGAF, or a vendor‑specific certification such as Microsoft).
• Proven experience managing enterprise applications in a complex, multi‑system environment.
• Strong understanding of application architecture, integration, and lifecycle management.
• Demonstrated experience leading application support and development teams, including vendor management and SLA delivery.
• Experience of modern platforms such as Microsoft Azure, M365, Power Platform, or equivalent enterprise ecosystems.
• Knowledge of integration technologies (APIs, middleware, ETL) and low‑code or SaaS platforms.
• Understanding of ITIL, Agile and DevOps principles and their application in enterprise environments.
• Experience managing application budgets, contracts, and licensing.
• Working knowledge of cyber security, data protection, and compliance standards.
• Excellent leadership, coaching and people‑development skills.
• Strong communication and stakeholder management abilities, including the ability to translate technical concepts into business language.
• Analytical and problem‑solving mindset with attention to detail and quality.

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work‑life balance and are able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.