Enrollment Outreach Officer

GEDU Services; Henley-in-Arden; On-site; GBP 25,000 - 35,000; Full time

Job summary

A provider of higher education in the UK is seeking a Student Recruitment Officer to promote its programs and guide prospective students through the admissions process. Key responsibilities include developing recruitment strategies, providing information on academic offerings, and managing communications with applicants. The ideal candidate will possess excellent communication skills, proficiency in digital tools, and a passion for helping students achieve their educational ambitions. This role offers 25 days of annual leave and various employee benefits.

Benefits

25 days annual leave

Discretionary annual performance bonus

Flexible benefits such as Cycle to Work and Workplace Nursery

Qualifications

• Demonstrated communication skills to engage with diverse audiences.
• Understanding of the education landscape and financial aid options.
• Willingness to work flexible hours for recruitment events.

Responsibilities

• Develop and implement student recruitment strategies.
• Serve as the primary point of contact for prospective students.
• Provide detailed information about academic programs and admissions.
• Conduct presentations and showcase the institution.
• Utilise CRM systems for tracking and communication.
• Assist with the application process and review applications.

Skills

Excellent verbal and written communication skills

Knowledge of admission processes

Proficiency in digital platforms and CRM

Strong interpersonal skills

Self-motivated and goal-oriented

Job description

GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision

Changing Lives through Education

The Role

As a Student Recruitment Officer, you will be responsible for promoting our institution to prospective students and assisting them throughout the admissions process. Your primary goal will be to promote the Student Referral scheme and attract talented individuals, guiding them towards enrolling onto our academic programs. This role is not eligible for visa sponsorship.

Responsibilities

• Develop and implement effective student recruitment strategies to achieve enrolment targets and attract a diverse pool of applicants.
• Serve as the primary point of contact for prospective students, responding to inquiries via phone, email, social media, and in‑person meetings.
• Provide detailed information about our institution's academic programs, admission requirements, scholarships, campus facilities, and student life to prospective students.
• Conduct presentations, campus tours, and information sessions for groups and individuals to showcase our institution and its offerings.
• Utilise CRM systems or other designated tools to track and follow up with prospective students, ensuring timely and personalised communication throughout the enrolment process.
• Assist prospective students with the application process, including reviewing applications and providing guidance on required documents.
• Collaborate with the admissions team to review applications, conduct interviews, and participate in the selection process, ensuring a fair and comprehensive evaluation of prospective students.

About You

• Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.
• Knowledge of the education landscape, admission processes, and financial aid options.
• Proficiency in using various digital platforms, social media, and CRM systems for recruitment purposes.
• Flexibility to work evenings, weekends, and travel to attend recruitment events as required.
• Familiarity with data analysis and reporting is a plus.
• Strong interpersonal skills, with the ability to build relationships and work collaboratively with colleagues, students and educational partners.
• Self‑motivated and goal‑oriented with a passion for helping students achieve their educational goals.

What We Offer

• 25 days annual leave, plus 8 public holidays.
• 1‑day extra leave per year of service, up to a maximum of 5 days.
• Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
• Perks@Work discounts, wellbeing centre and more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.