Engineering Operation Technician

Amazon Jobs; East Hagbourne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A major technology firm in the UK is hiring an Engineering Operations Technician for their AWS team. The role involves operating and maintaining critical data center equipment and ensuring safety procedures are followed. Successful candidates will have a Bachelor's degree in Electrical or Mechanical Engineering and experience in the field. The position requires working 12-hour shifts and involves troubleshooting and maintaining complex systems. This is an excellent opportunity for someone seeking a hands-on role in a dynamic environment.

Benefits

Mentorship opportunities

Career growth resources

Emphasis on work-life balance

Qualifications

• Experience in data center engineering or relevant work.
• Ability to perform physical tasks all day without becoming overly tired.

Responsibilities

• Operate and maintain mechanical and electrical equipment.
• Troubleshoot facility and rack-level events within internal SLAs.
• Perform root cause analysis of equipment failures.

Skills

Experience in data center engineering or relevant work

Ability to bend or twist the body into unusual positions

Ability to use hands to manipulate small wires and objects

Ability to walk on job sites in uneven terrain

Ability to work at heights and from ladders

Education

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field

Tools

Low voltage (copper/fiber) cabling

Job description

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to innovation. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver safety, security, and high capacity at low cost, within an inclusive culture that welcomes bold ideas and empowers you to own them through completion.

Role

Amazon is seeking a collaborative maintenance professional for the AWS Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment supporting mission-critical servers must maintain better than 99.999% uptime. EOTs are tasked with driving innovation while reducing operational costs in facilities.

EOTs are Amazon’s front-line responders for hands-on electrical and mechanical equipment troubleshooting and operation. Equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12-hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on business needs.

Responsibilities

• Operate and maintain mechanical and electrical equipment
• Troubleshoot facility and rack-level events within internal SLAs
• Perform limited maintenance tasks including filter changes, HVAC PMs, rack power installs, rack PDU and rack ATS replacements
• Provide support to Data Centre Operations technicians
• Perform root cause analysis of equipment failures
• Ensure safety procedures are followed while performing work
• Work a 12-hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through rounds/logs (temperatures, voltages, currents, etc.)
• Utilise internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off-hours emergency calls per on-call rotation for any regional site
• Fully comply with all physical security procedures and policies
• This position will involve a night shift

Qualifications & Requirements

• Experience in data center engineering or relevant work
• Ability to bend or twist the body into unusual positions while working
• Ability to use hands to manipulate small wires and objects
• Ability to walk on job sites in uneven terrain
• Ability to work at heights and from ladders
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout and low voltage (copper/fiber) cabling
• Ability to perform physical tasks all day without becoming overly tired

About the Team & Culture

AWS values diverse experiences and inclusion. We have employee-led affinity groups, learning experiences, and leadership principles that encourage seeking diverse perspectives, learning, curiosity, and earning trust.

We offer mentorship, career growth opportunities, and resources to help you develop as a professional. We emphasize work-life balance and flexibility as part of our working culture.

Security & Employment Details

You will need to be a UK national and able to obtain and maintain UK Government Security Clearance. Detailed information on clearance levels is available from GOV.UK. Additionally, the following protections apply: Amazon is an equal opportunities employer and does not discriminate on protected statuses. Privacy and data protection are important; please review our Privacy Notice: https://www.amazon.jobs/en/privacy_page. If you require workplace accommodations during the application or hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.