Engagement Officer (Mandarin/Cantonese speaker)

2M Employment Solutions Limited; Sandwell; On-site; GBP 80,000 - 100,000; Part time

Job summary

A charitable organization in England seeks an Engagement Officer to support victims of exploitation. The role involves community visits, collaboration with police, and requires fluency in English and Mandarin, with Cantonese skills being beneficial. This is a part-time, temporary position until March 2026, offering a pro-rata salary of £24,478.40.

Qualifications

• Experience of working with vulnerable people is an advantage.

Responsibilities

• Visits to sex work locations throughout the West Midlands and beyond.
• Providing support for victims.
• Joint working with police and partner agencies.

Skills

Good English skills

Mandarin skills

Cantonese skills

Experience with vulnerable people

Job description

Overview

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx).

The Engagement Officer will join CeAnEx, and its Community Engagement Project, run by Black Country Women's Aid. The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands. We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime. Although we are an independent charity, we work closely with law enforcement and partner agencies. Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond.

Job details

• Job Title: Engagement Officer (Mandarin and/or Cantonese speaker)
• Position: Temporary part-time position (30 hours per week) until end of March 2026.
• Salary: £24,478.40 pro rata (£30,348.00 FTE)
• Closing date: 3 October 2025
• Interview date: Week commencing 6 October 2025

What we are looking for

We are looking for a candidate with good English and Mandarin skills. Skills in Cantonese are also beneficial. Experience of working with vulnerable people is an advantage.

The Role

This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation. You will be involved in a variety of activities, including (but not limited to):

• Visits to sex work locations throughout the West Midlands and, occasionally, elsewhere in the UK
• Support for victims
• Joint working with police and partner agencies
• Involvement in BCWA's FCDO-funded China Project, aimed at tackling the trafficking of women from China to the UK
• Involvement in BCWA's projects involving Romanian, British, Hungarian, Thai and Brazilian women

To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.

Informal enquiries

Informal enquiries can be made with Louise Brown, CeAnEx's Director. Please contact to arrange a call.

CVs will not be accepted.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Employment checks

As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

Right to work in the UK - Under Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.

References - Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: a professional from your centre of study (teacher, lecturer or headteacher), GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, or a bank manager.

DBS - All positions are subject to DBS checks at the relevant level. Enhanced vetting procedures will be required. You will need to have been resident in the UK for a minimum of three years for these checks to be completed.