Enforcement Officer

Videalert; Detling; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in the United Kingdom seeks a DVLA Enforcement Officer. This role involves liaising with the public regarding vehicle enforcement, advising on payment methods, and completing daily reports. Candidates should possess a Full UK Driving Licence and excellent communication skills, with a focus on customer service. The position offers competitive pay, flexible shift patterns, and various staff benefits including training opportunities and a pension scheme.

Benefits

Competitive rates of pay

Staff benefits including discounts on shopping and travel

Enhanced Maternity & Paternity package

First Class Training & Development Opportunities

Pension Scheme

Flexible Shift Patterns

Qualifications

• Ability to work shifts.
• Ability to work on own initiative.
• Previous experience in a similar role would be ideal but not essential.

Responsibilities

• Liaises with members of the public regarding clamping and fines.
• Advises on payment methods and enforcement actions.
• Completes daily reports regarding activities.

Skills

Excellent Communication Skills

Customer Focused

Self Motivated

Education

Full UK Driving Licence

Job description

DVLA Enforcement Officer

Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.

What does a DVLA Enforcement Officer Do?

• Liaises with members of the public and give advice regarding clamping and fines.
• Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
• Work alongside other agencies when required including Police DVLA and VOSA.
• Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
• Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager.
• Completes daily reports regarding activities.

What do you need to be a DVLA Enforcement Officer?

• Full UK Driving Licence
• Excellent Communication Skills
• Self Motivated
• Customer Focused
• Ability to work shifts
• Ability to work on own initiative
• Previous experience in a similar role would be ideal but not essential

What’s in it for you?

• Competitive rates of pay
• Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing
• Excellent Reward & Recognition Scheme
• Enhanced Maternity & Paternity package [subject to eligibility criteria]
• First Class Training & Development Opportunities
• Pension SchemeFull Uniform provided
• Competitve days’ holiday including bank holiday
• Regular overtime [optional]
• Flexible Shift Patterns

To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role apply online today and a member of the team will be in touch soon.

We are an equal opportunity employer which means will consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.

INDHP