End-of-Life Care Admin & Scheduling Lead

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare foundation in Gateshead seeks an administrator for the Hospice at Home team. The role involves vital administrative support, ensuring effective communication and scheduling, while assisting in delivering high-quality clinical services. Candidates should have NVQ level 3 in Business administration, be experienced in palliative care, and proficient in common IT tools. This position offers the chance to make significant contributions to end-of-life care within the community.

Qualifications

• Good standards of general education minimum of 4 GCSEs including Maths and English Language grade 4.
• Educated to NVQ level 3 at least in Business administration or equivalent knowledge/experience.
• Previous NHS experience.

Responsibilities

• Support the Nurse Coordinator in delivering day-to-day business activities.
• Develop and deliver high quality administration processes.
• Respond to telephone and email enquiries efficiently.
• Maintain the diary of the Nurse Coordinator and resolve conflicts.
• Contribute to preparation of reports and presentations.

Skills

Ability to communicate accurately verbally and in writing

Ability to prioritise workload

Experience of working in palliative care

Education

Minimum of 4 GCSEs including Maths and English Language

Educated to NVQ level 3 in Business administration or equivalent

Tools

Word

Excel

Outlook

PowerPoint

Healthcare IT System

Job description

A healthcare foundation in Gateshead seeks an administrator for the Hospice at Home team. The role involves vital administrative support, ensuring effective communication and scheduling, while assisting in delivering high-quality clinical services. Candidates should have NVQ level 3 in Business administration, be experienced in palliative care, and proficient in common IT tools. This position offers the chance to make significant contributions to end-of-life care within the community.