Emergency Department Technical Assistant

Lewisham & Greenwich NHS Trust; City of Westminster; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare organization in the UK is seeking an experienced Health Care Assistant for the Emergency Department. The role involves delivering patient-focused services, maintaining safety protocols, and providing sensitive clinical care while adhering to the Trust's objectives. Candidates should have phlebotomy skills and the ability to insert IV cannulas. Effective communication and confidentiality are essential for this position within a supportive team environment.

Qualifications

• Experienced Health Care Assistant with phlebotomy skills.
• Ability to insert IV cannulas and explain procedures to patients.
• Competent in maintaining patient confidentiality and providing empathetic care.

Responsibilities

• Assist in delivering patient-focused services.
• Maintain a safe care environment.
• Ensure effective communication within the care team and with patients.

Skills

Health Care Assistance

Phlebotomy

IV Cannulation

Effective Communication

Job description

Overview

As a member of the Emergency Department Team, you will assist the qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust.

Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff.

Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals' needs, respecting personal dignity and beliefs.

Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times.

Responsibilities

Effective communication is maintained within the care team and between other care teams, patients, relatives and visitors.

Equality and Diversity Initiatives

• Improving representation at senior levels of staff with disabilities, from Black, Asian, and ethnic minorities backgrounds, identifying as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Qualifications

You will be an experienced Health Care Assistant and be able to use your phlebotomy skills in a specialist clinical support role taking blood samples from patients. You should be able to insert an intravenous (IV) cannula and explain the procedure to patients, reassuring them if they are nervous or distressed.

Culture and Support

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivating a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations.