Ecommerce Fulfilment & Warehouse Assistant

Sister Jane; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing fashion brand in Greater London is seeking a highly organised Ecommerce Fulfilment & Warehouse Assistant to support its e-commerce fulfilment and warehouse operations. Responsibilities include coordinating shipments, maintaining inventory accuracy, and assisting the Warehouse Manager with fulfilment processes. The ideal candidate will have experience in supply chain and e-commerce, with strong organisational skills and proficiency in Excel. The role offers a dynamic working environment with various employee benefits, including discounts and a positive team atmosphere.

Benefits

Complimentary refreshments

Staff uniform allowance

Employee discounts

Pension scheme

Qualifications

• Experience in supply chain, stock management, e-commerce fulfilment or similar role.
• Proficient with Excel and Word.
• Interest in learning and improving fulfilment processes.

Responsibilities

• Assist Warehouse Manager in order fulfilment and returns.
• Maintain accurate inventory records across various stock locations.
• Coordinate inbound and outbound shipments across the business.

Skills

Supply chain experience

E-commerce fulfilment knowledge

Organisational skills

Proficiency in Excel

Problem-solving ability

Teamwork

English proficiency

Job description

Sister Jane is looking for a highly organised, motivated and meticulous Ecommerce Fulfilment & Warehouse Assistant with excellent organisation skills to work with the Warehouse Operations and E‑com team to support the e‑commerce fulfilment process in a timely manner and provide support at the warehouse.

Responsibilities

• Assist Warehouse Manager in order fulfilment and returns, both on e‑commerce and B2B, to ensure accurate procedures are followed

Follow company procedures in handing over shipments to couriers to avoid loss or damage.

Assist Warehouse Manager in regular inventory across various stock locations to maintain stock accuracy for the business, and resolve any stock discrepancies.

Ensure accurate records of deliveries are kept, efficiently filing PLs and delivery paperwork.

Maintain the warehouse tidy and clean at all times, including storage areas, packing tables, common areas and immediate building vicinity.

Prepare the storage areas in the warehouse prior to delivery of stock.

Execute effective and safe use and maintenance of warehouse equipment and monitor and procure supplies regularly.

Assist other members of the company who require assistance in stock, warehouse or delivery.

Coordinate inbound and outbound shipments across the business, including PR send outs.

Assist E‑commerce and Production teams to carry out quality checks when required.

Skills / Experience

Required

• Experience in supply chain, stock management, e‑commerce fulfilment or similar role
• Very well organised, motivated and interested in e‑commerce and logistics
• Interest in learning and improving fulfilment processes
• Ability to multitask, working across multiple projects and deadlines, and effectively prioritise workload in a fast‑paced environment
• A problem solver with strong organisational skills, anticipating issues and quick to react when they do arise
• Being able to work under direction as part of a team as well as self‑sufficiently on assigned tasks
• Approachable personality with good interpersonal skills and motivation to learn.
• Proficient with Excel and Word
• Proficient in English, both writing and speaking.
• The right to work in the UK.

Beneficial

• Experience in the fashion industry
• Knowledge of Shopify and stock management software

What Sister Jane offers

• A dynamic role in a growing fashion brand
• A positive working atmosphere within a diverse international team
• Complimentary refreshments at the Sister Jane Townhouse Cafe
• Staff uniform allowance across the Company's Brands (Dream Sister Jane, Sister Jane and Ghospell)
• Generous employee discounts
• Pension scheme