E-Roster and Temporary Staffing Co-ordinator

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust; Oswestry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A UK-based healthcare facility is seeking an E-Roster and Temporary Staffing Co-ordinator to manage the booking of temporary staff and support rostering processes. Applicants should have 3 A Levels and previous experience in a busy temporary workforce setting. Responsibilities include coordinating bookings using the Allocate system, managing workloads, and assisting with e-rostering tasks. This role calls for strong organizational skills and effective communication with various stakeholders.

Qualifications

• 3 A Levels (or equivalent) Grade C or higher.
• Previous experience in a busy temporary workforce environment.
• Experience with Health Roster suite systems.

Responsibilities

• Coordinate the booking of temporary staff using the Allocate system.
• Provide advice and guidance in creating ward staffing rosters.
• Assist managers with basic e-rostering tasks.

Skills

Communication skills

Organizational skills

Ability to prioritize

Attention to detail

Education

3 A Levels (or equivalent) Grade C or higher

Tools

Health Roster suite systems

Job description

E-Roster and Temporary Staffing Co-ordinator

The closing date is 19 December 2025

An opportunity has arisen for an experienced administrator within the Trust's E-Rostering and Temporary Staffing hub.

Our E‑Roster and temporary staffing co‑ordinators play an essential role in processing bookings to fill temporary staffing assignments across the Trust and support the administration of the E‑Rostering platform (Allocate).

Applicants must have education to A‑Level (or equivalent) standard and previous experience working in a temporary workforce environment with experience of using the Health Roster suite systems.

Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications. Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship. For further information visit UK Visas and Immigration – GOV.UK.

Main duties of the job

• Coordinate the booking of temporary staff using the Allocate system.
• Receive requests for temporary staffing cover and liaise with departments to cover shifts appropriately.
• Provide advice and guidance in creating ward and department staffing rosters.
• Maintain effective daily liaison with clinical site managers.
• Fulfil reporting requirements for temporary staffing and rostering.

Job responsibilities

• Coordinate bookings of temporary staffing for all specialties using the Allocate system.
• Manage own workload independently, making decisions based on knowledge and skills.
• Take incoming calls from wards/departments requesting bank cover, coordinating shift coverage.
• Understand the needs of different staff groups covered by e‑rostering and temporary staffing service.
• Ensure booking information is communicated to all relevant personnel in good time; liaise with users and banks.
• Raise issues regarding shift fulfilment to senior team members as required.
• Provide advice and support managers in creating rosters and matching requests to suitable bank members.
• Advise managers on the process of requesting temporary staff and escalating non‑compliance.
• Liaise with clinical site managers for daily handovers of bookings and outstanding shifts.
• Assist in monitoring temporary staffing, providing reports on usage.
• Maintain communication with external temporary staffing providers.
• Ensure efficient responses to shift requests and place workers appropriately.
• Coordinate with approved agencies to fill outstanding shifts after bank availability is exhausted.
• Complete Agency Worker Checklist and confirm compliance with rates and capping rules.
• Input data into booking system in accordance with processes and priority booking rules.
• Monitor and update personal information of all workers via Health Roster and BankStaff systems.
• Assist managers with basic e‑rostering tasks such as annual leave planning, roster set‑up and staff moves.
• Create user guides and maintain the e‑roster staff intranet.
• Provide sensitive information to support electronic rostering implementation.

Person Specification

Educational attainment

• 3 A Levels (or equivalent) Grade C or higher

Experience

• Previous experience working in a busy temporary workforce environment, handling high volumes and meeting challenging placement targets.
• Experience of using Health Roster suite systems.
• In‑depth administrative experience, including use of computerised systems and report generation.

Skills and Competencies

• Able to communicate via telephone and face‑to‑face with a range of people; demonstrating tact and/or persuasive skills.
• Able to plan and organise own workload to meet challenging timescales.
• Able to prioritise work and balance conflicting daily demands.
• Able to understand service level requirements and make judgements involving facts presented regarding staff levels.
• Able to comply with procedures.
• Able to work with detail, identify anomalies and report appropriately.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure and Barring Service check.

Address

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust