Dynamics Development and Support Engineer (Lead)

ZipRecruiter; City Of London; Hybrid; GBP 75,000 - 80,000; Full time

Job summary

A leading financial services organisation is seeking a D365 Development and Support Lead to drive the delivery and maintenance of CRM applications. The role includes configuring Dynamics D365 CE, overseeing integrations, and supporting users. Candidates should possess strong skills in D365 and Azure integration, with a focus on ITIL practices. This role offers a salary of £78,000 along with permanent benefits and flexible working with two days on-site in London.

Qualifications

• Proven experience with Dynamics D365 CE configuration and customisation.
• Experience with Power Platform and integration of Azure services.
• Understanding of ITIL principles and best practices.

Responsibilities

• Deliver and maintain CRM applications.
• Provide user support for CRM applications.
• Integrate various services and manage data migrations.

Skills

Dynamics D365 CE Configuration and Customisation

Power Platform

Integrate Azure services

Dynamics 365 integration using KingswaySoft

Data Migration using Kingsway Soft

ITIL experience

Visual Studio 2019 or higher

CI/CD

GIT

SOAP web services

REST APIs

OWASP Top 10 security framework

Agile

SCRUM

3rd line support experience

Job description

Job Description

D365 Development and Support Lead

£78,000 + Permanent Benefits

Flexible working - 2X a week on-site (London)

An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements.

Key Skills/Responsibilities

• Dynamics D365 CE Configuration and Customisation (Build and configure workflows, automations, plugins, APIs, and integrations)
• Power Platform (Power Automate, Power Apps, Dataverse, PowerBI)
• Integrate Azure services (Logic Apps, API Management)
• Dynamics 365 integration using KingswaySoft
• Data Migration using Kingsway Soft
• ITIL experience and qualifications
• Visual Studio 2019 or higher
• CI/CD
• Version control and branching methodologies using GIT
• Application integration using SOAP web services and REST APIs
• OWASP Top 10 security framework
• Agile and SCRUM
• Experience in 3rd line support across CRM applications