Duty Manager — Lead Guest Experience & Safety

Premier Inn; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hotel chain is seeking a Duty Manager for their Exeter Central St Davids location. The ideal candidate will lead a team to deliver exceptional customer experiences and manage hotel operations effectively. This role requires proven leadership skills and experience in a retail environment. Benefits include a structured career path, various discounts, and a pension scheme. The position offers a permanent contract with a pay rate of up to £13.36 per hour for 32 hours per week.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in leading teams in a retail or similar environment is essential.
• Strong organisational skills to manage health & safety standards.
• Ability to inspire and motivate others.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure the smooth running of the hotel operations.
• Deliver an exceptional guest experience.

Skills

Leadership skills

Customer experience management

Excellent communication

Job description

A well-known hotel chain is seeking a Duty Manager for their Exeter Central St Davids location. The ideal candidate will lead a team to deliver exceptional customer experiences and manage hotel operations effectively. This role requires proven leadership skills and experience in a retail environment. Benefits include a structured career path, various discounts, and a pension scheme. The position offers a permanent contract with a pay rate of up to £13.36 per hour for 32 hours per week.